Business Catalyst Blog

Scheduled system maintenance on NA data center - August 23rd 2014

Cristinel Anastasoaie Friday, August 22, 2014

To ensure the highest levels of performance we will be updating file servers located in our North America data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, publish from Muse, sFTP,  and File Uploads will experience a 30 minutes downtime. Additionally, the site indexing services will not run for approximately 12 hours starting 8 hours before the update window. The website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Saturday, August 23rd, 07:00 AM UTC (check data center times)
  • Duration: We are targeting a 30 minutes maintenance window

Customer impact:

  • Muse Publish, sFTP, File Uploads, Site replication and some admin section will experience service interruptions
  • Updated site indexes will be available at 9:30 AM UTC

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

BC Webinar: Kicking off a solid marketing plan for Fall

Diana Herac Wednesday, August 20, 2014

This month we'll meet Wednesday, August 27, for a fresh webinar that will teach you everything you need to know about "Kicking off a solid marketing plan for Fall" with Adam Zoblotsky from Indie Media Partners

A few words on our presenter:

Adam Zoblotsky prefers the title in Culture Map Magazine, in which the writer describes him as a “Colorful Entrepreneur”. While attending Fashion Institute of Technology in the heart of the design district of New York, Zoblotsky learned a lasting truth about marketing fundamentals, “It’s always changing and it’s oh so colorful”.

He argues that the idea of a traditional marketing plan is simply outdated. In many ways thru changing trends, client industries and A.O.I “Acts of Internet” a traditional marketing model is on life support. If you could use some marketing oxygen join in while Adam discusses ideas for the upcoming year and offers unique perspective on marketing, advertising and finding a hobby.

Adam Zoblotsky is Head of Design & Development for Indie Media Partners, a design and creative agency based in Dallas, with a New York branch launching next. He may be reached at
adam@indiemediapartners.com
www.IndieMediaPartners.com

You can register for this session here:

If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com.

See you there!
The Adobe Business Catalyst Team

Liquid Markup Training - Part 1

Diana Herac Wednesday, August 20, 2014

Brought to you by Brass Tacks

There’s been a lot of interested in the Business Catalyst community around Liquid Markup and BC.NEXT

If you missed the Pretty Digital presentation discussing the fundamentals of the new technology you can view the webinar recording here

The feedback from recent webinars was amazingly positive. We’ve been inundated with requests for training. So as a seasoned Business Catalyst training partner Pretty Digital will focus the next few Brass Tacks sessions to providing a series of classes to help agencies understand and start using Liquid Markup.

Classes are targeted to Front End developers with an intermediate level of knowledge in HTML/CSS/JS . Classes are free to all.

In this session you’ll learn about:

  • Liquid Markup variables and the methodology
  • Use cases
  • Best practices for constructing your markup

This is a continuation from previous webinars we’ve run, but the first in a series of sessions aimed at educating partners

By strong demand we have adjusted the session times to better accommodate USA Partners.

You can register for Business Catalyst training here:

If you have any questions or suggestions please do not hesitate to send them over to brett@prettydigital.com.au

“The Runaway” - an incredible journey of one fearless BC Partner

Cristinel Anastasoaie Friday, August 15, 2014

Meet The Runaway, a BC partner juggling deadlines, client meetings and project budgets to create great websites powered by Business Catalyst.

About EZ-BC

EZ-BC is a premium BC partner and partner advisory board member. Since 2008, EZ-BC has completed over 500 Business Catalyst projects with partners around the world. They work exclusively with other BC partners and provide a code production platform to help partners implement their designs and keep projects on track and on budget.

Business Catalyst Workshop in New England

Diana Herac Wednesday, August 13, 2014

Business Catalyst expert Scott B Reynolds will be one of three instructors hosting an all-day workshop teaching Photoshop, Muse, and of course Business Catalyst.

The target audience is Creative Cloud subscribers who want to learn how to build a website using one of the five Business Catalyst sites included with the Creative Cloud.

Come with a CC subscription, leave with a working website.

This workshop is valued at $185, but because this is an Adobe sponsored event, participants only pay $30 (a $155 savings). Breakfast and lunch is included.

When: Saturday, September 6th, 2014 (9am – 4pm)
Where: Clark University 950 Main St Worcester, MA 01610
Cost: $30

Registration: http://thri.se/workshopbc

Upcoming USPS integration update

Cristinel Anastasoaie Tuesday, August 12, 2014

USPS Web Tools will be retiring the RateV3 API next month (targeted date is September 28th). To keep up with the latest update, Business Catalyst is going to update the API integration on Monday, August 18th 2014.

Following the transition, the Parcel and BPM shipping options will be retired and will no longer be available in the new API. To reduce impact on customers, Business Catalyst will update all sites using these shipping options to replace them with Standard Post. All the other options will remain unchanged.

Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

Incident Investigation - recent slowness and downtime

Cristinel Anastasoaie Tuesday, August 05, 2014

As you probably are aware, the sites on all data centers have experienced slowness and downtime for brief periods of time during the last 4 days. We want to apologize for any inconvenience this might have caused you, and offer you a detailed explanation on what happened and what measures we're taking to prevent this in the future.

Since Friday, August 1st, we were confronted with a series of DDoS attacks (Distributed Denial of Service) on our DNS servers that caused intermittent slowness and downtime for sites in all data centers. The DDoS attack was executed at UDP level against all our DNS servers and was initiated from thousands of IP addresses distributed around the world. Because of the multi-tenant architecture of Business Catalyst, the attack impacted all sites hosted on our data centers before being contained by our engineering team.

During and following the incidents, we have blocked most of the IPs addresses that were identified as being part of the attacks. Since we cannot assume that the attacks will stop, we have added additional protection mechanisms and increased our network capacity so that we can better cope with the attack.

Providing the highest quality of service to our customers is a serious priority, and we are taking steps in order to prevent such incidents in the future:

  1. Adding additional protection mechanisms to limit the impact of such large scale attacks in the future
  2. Upgrading internal infrastructure to increase the capacity of the data centers
  3. Deploying improved detection systems that automatically black list and block IPs identified as taking part into an attack
  4. Improving automatic filters for faster reaction times and reduced impact

We apologize for the inconvenience caused by these recent issues.

Sincerely,

The Adobe Business Catalyst Team

Scheduled system maintenance on AU data center - August 9th 2014

Cristinel Anastasoaie Tuesday, August 05, 2014

To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our AU data center. To minimize the customer impact, the upgrade is scheduled at the most convenient hours for the region and will take up to 6 hours to complete. During the maintenance procedure, creating and updating content, Partner registration, trial site creation, publish from Muse, sFTP, APIs and some site admin sections will not be available. Additionally, all sites on the AU data center will experience a 20 minutes downtime sometimes during the maintenance window. Except for the scheduled 20 minutes downtime, the website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Saturday, August 9th, 12:00 PM UTC (check data center times)
  • Duration: We are targeting a 6 hours maintenance window

Customer impact:

  • Partner registration, Trial site creation Muse Publish, APIs, FTP and some admin section will not be available through the entire maintenance window on all data centers
  • All websites and services on AU data center will experience a 20 minutes downtime sometimes within the maintenance window
  • Creating or updating content on sites located on AU data center will be unavailable during the maintenance procedure

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

Scheduled system maintenance on NA data center - August 11th 2014

Cristinel Anastasoaie Tuesday, August 05, 2014

To ensure the highest levels of performance we will be updating file servers located in our North America data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, publish from Muse, sFTP,  and File Uploads will experience a 30 minutes downtime. Additionally, the site indexing services will not run for approximately 12 hours starting 8 hours before the update window. The website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Monday, August 11th, 06:00 AM UTC (check data center times)
  • Duration: We are targeting a 30 minutes maintenance window

Customer impact:

  • Muse Publish, sFTP, File Uploads, Site replication and some admin section will experience service interruptions
  • Updated site indexes will be available at 10:30 AM UTC

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

BC Sandpile August 2014 Schedule

Cristinel Anastasoaie Tuesday, August 05, 2014

As usual, you can find below this month's Sandpile schedule:

Weekly Day/Time:

  • San Francisco: Tuesdays, 5pm (all times adjusted in relation to this time)
  • New York City: Tuesdays, 8pm
  • London: Wednesdays, 1am
  • Sydney: Wednesdays, 10am

Social Media Best Practices
5th August (6th in AUS) 2014
Our clients often invest time and resources into social media but don't see a return on their investment. Laina Reginelli, from ZootRock will share some insights on how to engage customers and gain new followers using social media.
Details: http://thri.se/1pTSGjk

BC Best Practices: Smart Template Design
12th August (13th in AUS) 2014
Adam Cook from One Creative will continue his series on BC's best practices by starting where he left off in his last demonstration. Adam will show how to build 75% of a Business Catalyst site with smart template design. No matter if you're a designer, developer, project manager, or site owner you will walk away with a better understanding of how Business Catalyst works.
Details: http://thri.se/1pTSj8j

Vertical Market: Case Study with Stephanie Campanella
19th August (20th in AUS) 2014
One of the big requests for this year has been to revisit verticals as a way of focussed marketing allowing for specialisation and speed of implementation for sites. Stephanie Campanella, from Summit Web Design has adopted this approach and targeted the niche of ‘Tradies'. She comes to us with her experiences to date about how this is working - with takeaways we can all use for a niche of our own choosing.
Details: http://thri.se/1pTS90S

CSS Preprocessors with Scott B Reynolds
26th August (27th in AUS) 2014
Scott B Reynolds from Thrise is going to show you how to use a CSS preprocessor to speed up your next Business Catalyst project. Scott will explain what a preprocessor is, why it’s a good idea, and give lots of live examples.
Details: http://thri.se/bccss

Full schedule: http://www.bcsandpile.com/_blog/Meeting_Chalkboard/
Sandpile Recordings: http://www.bcsandpile.com/business-catalyst/resources.htm