Business Catalyst Blog

August webinar recordings

Diana Herac Friday, August 29, 2014

Thanks to those of you who attended our August BC webinars: Kicking off a solid marketing plan for Fall with Adam Zoblotsky from Indie Media Partners and Liquid Markup Training - Part 1 powered by Pretty Digital.

If you missed any of them, you can find the recordings here:

Stay tuned for more exciting webinars this September!

The Adobe Business Catalyst Team

The Business Catalyst Unconference @ Adobe MAX 2014

Cristinel Anastasoaie Monday, August 25, 2014

[Update] The event is now fully booked and we do not accept any new registrations!

During this year's Adobe MAX, we're holding a dedicated BC Partner event where we want to bring you and the team together and present talks in an unconference style. The event will take place Monday, October 6 and will be hosted at the Los Angeles Convention Center (http://goo.gl/qfy8QQ) in room 308, and kicks off at 1:00pm.

We're really keen to see you at MAX and, therefore, we're going to give all BC Unconference participants a 50% off discount code valid for all sites upgraded until the end of the year.

Please consider that you need a valid MAX pass to attend the unconference.  

You can add the unconference event from the MAX registration website: http://www.max.adobe.com/registration/ -> in the "Special events" category you will find the BC unconference which can be added at no charge to your MAX sessions list.

  • Business Catalyst Unconference @ Adobe MAX 2014
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    We ask that each staff member from your team who'll be attending fill out the form, so we can best manage the event. Due to venue size, registrations will be capped at 50, so make sure your team book in as soon as possible and don't miss out.

    You can find the full schedule for the day below:

    1:00pm - 1:15pm – Welcome & Introductions
    1:15pm - 1:55pm – Official Adobe opening presentation
    2:00pm - 2:55pm – BC.Next deep dive with Lucian Cozma
    3:00pm - 3:55pm – Open Platform deep dive with Radu Cosnita
    4:00pm - 4:55pm – BC Roadmap open table with Alexandru Costin
    5:00pm - 5:55pm – BC Sandpile with Scott Reynolds from Thrise

    If you're unable to attend, you can also watch it live over Adobe Connect.

    And don't forget to visit the MAX website and register today  to get your hands on the Adobe MAX conference pass as well.

    For updates, keep an eye on your inbox. We'll be in touch with additional event details soon!

    We look forward to seeing you at MAX 2014!

    Scheduled system maintenance on NA data center - August 23rd 2014

    Cristinel Anastasoaie Friday, August 22, 2014

    To ensure the highest levels of performance we will be updating file servers located in our North America data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, publish from Muse, sFTP,  and File Uploads will experience a 30 minutes downtime. Additionally, the site indexing services will not run for approximately 12 hours starting 8 hours before the update window. The website front-ends will not be impacted by the maintenance.

    Maintenance schedule:

    • Start date and time: Saturday, August 23rd, 07:00 AM UTC (check data center times)
    • Duration: We are targeting a 30 minutes maintenance window

    Customer impact:

    • Muse Publish, sFTP, File Uploads, Site replication and some admin section will experience service interruptions
    • Updated site indexes will be available at 9:30 AM UTC

    For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

    Thank you for your understanding and support,

    The Adobe Business Catalyst Team

    BC Webinar: Kicking off a solid marketing plan for Fall

    Diana Herac Wednesday, August 20, 2014

    This month we'll meet Wednesday, August 27, for a fresh webinar that will teach you everything you need to know about "Kicking off a solid marketing plan for Fall" with Adam Zoblotsky from Indie Media Partners

    A few words on our presenter:

    Adam Zoblotsky prefers the title in Culture Map Magazine, in which the writer describes him as a “Colorful Entrepreneur”. While attending Fashion Institute of Technology in the heart of the design district of New York, Zoblotsky learned a lasting truth about marketing fundamentals, “It’s always changing and it’s oh so colorful”.

    He argues that the idea of a traditional marketing plan is simply outdated. In many ways thru changing trends, client industries and A.O.I “Acts of Internet” a traditional marketing model is on life support. If you could use some marketing oxygen join in while Adam discusses ideas for the upcoming year and offers unique perspective on marketing, advertising and finding a hobby.

    Adam Zoblotsky is Head of Design & Development for Indie Media Partners, a design and creative agency based in Dallas, with a New York branch launching next. He may be reached at
    adam@indiemediapartners.com
    www.IndieMediaPartners.com

    You can register for this session here:

    If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com.

    See you there!
    The Adobe Business Catalyst Team

    Liquid Markup Training - Part 1

    Diana Herac Wednesday, August 20, 2014

    Brought to you by Brass Tacks

    There’s been a lot of interested in the Business Catalyst community around Liquid Markup and BC.NEXT

    If you missed the Pretty Digital presentation discussing the fundamentals of the new technology you can view the webinar recording here

    The feedback from recent webinars was amazingly positive. We’ve been inundated with requests for training. So as a seasoned Business Catalyst training partner Pretty Digital will focus the next few Brass Tacks sessions to providing a series of classes to help agencies understand and start using Liquid Markup.

    Classes are targeted to Front End developers with an intermediate level of knowledge in HTML/CSS/JS . Classes are free to all.

    In this session you’ll learn about:

    • Liquid Markup variables and the methodology
    • Use cases
    • Best practices for constructing your markup

    This is a continuation from previous webinars we’ve run, but the first in a series of sessions aimed at educating partners

    By strong demand we have adjusted the session times to better accommodate USA Partners.

    You can register for Business Catalyst training here:

    If you have any questions or suggestions please do not hesitate to send them over to brett@prettydigital.com.au

    “The Runaway” - an incredible journey of one fearless BC Partner

    Cristinel Anastasoaie Friday, August 15, 2014

    Meet The Runaway, a BC partner juggling deadlines, client meetings and project budgets to create great websites powered by Business Catalyst.

    About EZ-BC

    EZ-BC is a premium BC partner and partner advisory board member. Since 2008, EZ-BC has completed over 500 Business Catalyst projects with partners around the world. They work exclusively with other BC partners and provide a code production platform to help partners implement their designs and keep projects on track and on budget.

    Business Catalyst Workshop in New England

    Diana Herac Wednesday, August 13, 2014

    Business Catalyst expert Scott B Reynolds will be one of three instructors hosting an all-day workshop teaching Photoshop, Muse, and of course Business Catalyst.

    The target audience is Creative Cloud subscribers who want to learn how to build a website using one of the five Business Catalyst sites included with the Creative Cloud.

    Come with a CC subscription, leave with a working website.

    This workshop is valued at $185, but because this is an Adobe sponsored event, participants only pay $30 (a $155 savings). Breakfast and lunch is included.

    When: Saturday, September 6th, 2014 (9am – 4pm)
    Where: Clark University 950 Main St Worcester, MA 01610
    Cost: $30

    Registration: http://thri.se/workshopbc

    Upcoming USPS integration update

    Cristinel Anastasoaie Tuesday, August 12, 2014

    USPS Web Tools will be retiring the RateV3 API next month (targeted date is September 28th). To keep up with the latest update, Business Catalyst is going to update the API integration on Monday, August 18th 2014.

    Following the transition, the Parcel and BPM shipping options will be retired and will no longer be available in the new API. To reduce impact on customers, Business Catalyst will update all sites using these shipping options to replace them with Standard Post. All the other options will remain unchanged.

    Please make sure that your customers and team members are made aware of these important updates.

    Thank you for your understanding and support,

    The Adobe Business Catalyst Team

    Incident Investigation - recent slowness and downtime

    Cristinel Anastasoaie Tuesday, August 05, 2014

    As you probably are aware, the sites on all data centers have experienced slowness and downtime for brief periods of time during the last 4 days. We want to apologize for any inconvenience this might have caused you, and offer you a detailed explanation on what happened and what measures we're taking to prevent this in the future.

    Since Friday, August 1st, we were confronted with a series of DDoS attacks (Distributed Denial of Service) on our DNS servers that caused intermittent slowness and downtime for sites in all data centers. The DDoS attack was executed at UDP level against all our DNS servers and was initiated from thousands of IP addresses distributed around the world. Because of the multi-tenant architecture of Business Catalyst, the attack impacted all sites hosted on our data centers before being contained by our engineering team.

    During and following the incidents, we have blocked most of the IPs addresses that were identified as being part of the attacks. Since we cannot assume that the attacks will stop, we have added additional protection mechanisms and increased our network capacity so that we can better cope with the attack.

    Providing the highest quality of service to our customers is a serious priority, and we are taking steps in order to prevent such incidents in the future:

    1. Adding additional protection mechanisms to limit the impact of such large scale attacks in the future
    2. Upgrading internal infrastructure to increase the capacity of the data centers
    3. Deploying improved detection systems that automatically black list and block IPs identified as taking part into an attack
    4. Improving automatic filters for faster reaction times and reduced impact

    We apologize for the inconvenience caused by these recent issues.

    Sincerely,

    The Adobe Business Catalyst Team

    Scheduled system maintenance on AU data center - August 9th 2014

    Cristinel Anastasoaie Tuesday, August 05, 2014

    To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our AU data center. To minimize the customer impact, the upgrade is scheduled at the most convenient hours for the region and will take up to 6 hours to complete. During the maintenance procedure, creating and updating content, Partner registration, trial site creation, publish from Muse, sFTP, APIs and some site admin sections will not be available. Additionally, all sites on the AU data center will experience a 20 minutes downtime sometimes during the maintenance window. Except for the scheduled 20 minutes downtime, the website front-ends will not be impacted by the maintenance.

    Maintenance schedule:

    • Start date and time: Saturday, August 9th, 12:00 PM UTC (check data center times)
    • Duration: We are targeting a 6 hours maintenance window

    Customer impact:

    • Partner registration, Trial site creation Muse Publish, APIs, FTP and some admin section will not be available through the entire maintenance window on all data centers
    • All websites and services on AU data center will experience a 20 minutes downtime sometimes within the maintenance window
    • Creating or updating content on sites located on AU data center will be unavailable during the maintenance procedure

    For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

    Thank you for your understanding and support,

    The Adobe Business Catalyst Team