Business Catalyst Blog

Upcoming USPS integration update

Cristinel Anastasoaie Tuesday, August 12, 2014

USPS Web Tools will be retiring the RateV3 API next month (targeted date is September 28th). To keep up with the latest update, Business Catalyst is going to update the API integration on Monday, August 18th 2014.

Following the transition, the Parcel and BPM shipping options will be retired and will no longer be available in the new API. To reduce impact on customers, Business Catalyst will update all sites using these shipping options to replace them with Standard Post. All the other options will remain unchanged.

Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

Incident Investigation - recent slowness and downtime

Cristinel Anastasoaie Tuesday, August 05, 2014

As you probably are aware, the sites on all data centers have experienced slowness and downtime for brief periods of time during the last 4 days. We want to apologize for any inconvenience this might have caused you, and offer you a detailed explanation on what happened and what measures we're taking to prevent this in the future.

Since Friday, August 1st, we were confronted with a series of DDoS attacks (Distributed Denial of Service) on our DNS servers that caused intermittent slowness and downtime for sites in all data centers. The DDoS attack was executed at UDP level against all our DNS servers and was initiated from thousands of IP addresses distributed around the world. Because of the multi-tenant architecture of Business Catalyst, the attack impacted all sites hosted on our data centers before being contained by our engineering team.

During and following the incidents, we have blocked most of the IPs addresses that were identified as being part of the attacks. Since we cannot assume that the attacks will stop, we have added additional protection mechanisms and increased our network capacity so that we can better cope with the attack.

Providing the highest quality of service to our customers is a serious priority, and we are taking steps in order to prevent such incidents in the future:

  1. Adding additional protection mechanisms to limit the impact of such large scale attacks in the future
  2. Upgrading internal infrastructure to increase the capacity of the data centers
  3. Deploying improved detection systems that automatically black list and block IPs identified as taking part into an attack
  4. Improving automatic filters for faster reaction times and reduced impact

We apologize for the inconvenience caused by these recent issues.

Sincerely,

The Adobe Business Catalyst Team

Scheduled system maintenance on AU data center - August 9th 2014

Cristinel Anastasoaie Tuesday, August 05, 2014

To ensure the highest levels of performance and reliability, we've scheduled a database server upgrade on our AU data center. To minimize the customer impact, the upgrade is scheduled at the most convenient hours for the region and will take up to 6 hours to complete. During the maintenance procedure, creating and updating content, Partner registration, trial site creation, publish from Muse, sFTP, APIs and some site admin sections will not be available. Additionally, all sites on the AU data center will experience a 20 minutes downtime sometimes during the maintenance window. Except for the scheduled 20 minutes downtime, the website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Saturday, August 9th, 12:00 PM UTC (check data center times)
  • Duration: We are targeting a 6 hours maintenance window

Customer impact:

  • Partner registration, Trial site creation Muse Publish, APIs, FTP and some admin section will not be available through the entire maintenance window on all data centers
  • All websites and services on AU data center will experience a 20 minutes downtime sometimes within the maintenance window
  • Creating or updating content on sites located on AU data center will be unavailable during the maintenance procedure

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

Scheduled system maintenance on NA data center - August 11th 2014

Cristinel Anastasoaie Tuesday, August 05, 2014

To ensure the highest levels of performance we will be updating file servers located in our North America data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, publish from Muse, sFTP,  and File Uploads will experience a 30 minutes downtime. Additionally, the site indexing services will not run for approximately 12 hours starting 8 hours before the update window. The website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Monday, August 11th, 06:00 AM UTC (check data center times)
  • Duration: We are targeting a 30 minutes maintenance window

Customer impact:

  • Muse Publish, sFTP, File Uploads, Site replication and some admin section will experience service interruptions
  • Updated site indexes will be available at 10:30 AM UTC

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

BC Sandpile August 2014 Schedule

Cristinel Anastasoaie Tuesday, August 05, 2014

As usual, you can find below this month's Sandpile schedule:

Weekly Day/Time:

  • San Francisco: Tuesdays, 5pm (all times adjusted in relation to this time)
  • New York City: Tuesdays, 8pm
  • London: Wednesdays, 1am
  • Sydney: Wednesdays, 10am

Social Media Best Practices
5th August (6th in AUS) 2014
Our clients often invest time and resources into social media but don't see a return on their investment. Laina Reginelli, from ZootRock will share some insights on how to engage customers and gain new followers using social media.
Details: http://thri.se/1pTSGjk

BC Best Practices: Smart Template Design
12th August (13th in AUS) 2014
Adam Cook from One Creative will continue his series on BC's best practices by starting where he left off in his last demonstration. Adam will show how to build 75% of a Business Catalyst site with smart template design. No matter if you're a designer, developer, project manager, or site owner you will walk away with a better understanding of how Business Catalyst works.
Details: http://thri.se/1pTSj8j

Vertical Market: Case Study with Stephanie Campanella
19th August (20th in AUS) 2014
One of the big requests for this year has been to revisit verticals as a way of focussed marketing allowing for specialisation and speed of implementation for sites. Stephanie Campanella, from Summit Web Design has adopted this approach and targeted the niche of ‘Tradies'. She comes to us with her experiences to date about how this is working - with takeaways we can all use for a niche of our own choosing.
Details: http://thri.se/1pTS90S

CSS Preprocessors with Scott B Reynolds
26th August (27th in AUS) 2014
Scott B Reynolds from Thrise is going to show you how to use a CSS preprocessor to speed up your next Business Catalyst project. Scott will explain what a preprocessor is, why it’s a good idea, and give lots of live examples.
Details: http://thri.se/bccss

Full schedule: http://www.bcsandpile.com/_blog/Meeting_Chalkboard/
Sandpile Recordings: http://www.bcsandpile.com/business-catalyst/resources.htm

BC.Next Partner to Partner webinar recording

Diana Herac Friday, August 01, 2014

Thanks to those of you who attended our July BC webinar - BC.Next explained... Partner to Partner with Brett Stockley and Liam Dilley from Pretty Digital.

In this webinar, Pretty Digital demoed a few things that can be achieved with BC.NEXT and why BC.NEXT is going to change the way BC websites are built.

If you were unable to join us live, check out the webinar recording to find out more about:

  • Liquid Markup
  • JSON Output
  • Named parameters for module tags

If you also missed the previous sessions, you can find the recordings below:

If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

See you next time!

The Adobe Business Catalyst Team

Scheduled system maintenance on AU datacenter - August 3rd 2014

Cristinel Anastasoaie Thursday, July 31, 2014

To ensure the highest levels of performance we will be updating file servers located in our Australia data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, publish from Muse, sFTP,  and File Uploads will experience a 30 minutes downtime. Additionally, the site indexing services will not run for approximately 10 hours starting 8 hours before the update window. The website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Sunday, August 3rd, 00:00 AM AEST (check datacenter times)
  • Duration: We are targeting a 30 minutes maintenance window

Customer impact:

  • Muse Publish, sFTP, File Uploads, Site replication and some admin section will experience service interruptions
  • Updated site indexes will be available at 2:30 AM AEST

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team

Join Business Catalyst @ MAX 2014

Cristinel Anastasoaie Tuesday, July 29, 2014

We're happy to announce the Business Catalyst sessions and events at this year's Adobe MAX conference. This year is all about our latest releases and how partners can use these new features to deliver powerful more functionality for their customers. As always, attending MAX is a great opportunity to network with your fellow designers, developers and BC Partners.

View the agenda below, which includes a range of dedicated BC sessions and a BC Unconference catering to both new and experienced Partners. For session descriptions and times, check out the official Adobe MAX scheduler here.

Top Reasons to Attend MAX 2014

  1. Learn how you can get the most out of Business Catalyst Open Admin and BC.Next initiatives
  2. Get some hands-on training on liquid, new module syntax and REST APIs
  3. Expand your horizons and open up new business opportunities by networking with like-minded designers, developers and Partners
  4. Meet the team and have a drink on us - we'll be running a series of events where you can sit down with the people behind BC to discuss your thoughts and concerns.

To get your hands on a conference pass, make sure you visit the MAX website and register today!

Also, don't forget to attend our social event on Sunday 5 October. The event kicks off at 5:30pm and runs until late. Drinks and appetizers on us!

BC Sessions @ MAX 2014 Full Agenda

Sunday, 5 October

  • 5:30pm - Partner drinks with the Business Catalyst team

Monday, 6 October

  • 1:00 pm - The Business Catalyst Unconference co hosted with BC Sandpile

Tuesday, 7 October

  • 8:30am - Delivering Custom Web Applications Using Business Catalyst with Radu Cosnita

Wednesday, 8 October

  • 3:30pm - Creating Personalized Web Experiences with Business Catalyst with Lucian Cozma & Liam Dilley from Pretty

We look forward to seeing you at MAX 2014!

Episode 39 of the BC Podcast - New BC Manager at uGurus

Brent Weaver Monday, July 28, 2014

We’ve expanded our team at uGurus with the goal of continuing to deliver excellent products at BCGurus.com and BCAppStore. The newest edition to our team, Adam Ladrach, will be spearheading our expanded work in the Business Catalyst market.

On this month’s podcast, Adam and I talk about what brought him to BC, where he sees the biggest opportunity, and we also talk about what he enjoys to do in his spare time.

In addition, I reveal the two new Business Catalyst sessions at Adobe MAX coming up this fall:

Don’t forget that this month, Pretty Stock Viewer is the featured app over at BCAppStore.com.

Tune in for Episode 39 of the Business Catalyst podcast!

Listen to this month’s podcast:
Simply click the play button below to stream the podcast via your browser.

player

Alternatively, you can download the podcast in .mp3 format for offline listening.

In this episode:

  • Brent announces the official Business Catalyst MAX sessions
  • Interviews the new uGurus BC Manager Adam Ladrach

Join the Podcast!

Do you have something you want to announce to the BC community? I want to hear about it (brent@bcgurus.com).

Until next time,
Brent Weaver

App of the month: Stock Viewer App

Diana Herac Thursday, July 24, 2014

Do you need full control of your Inventory in your Business Catalyst Ecommerce website?

Keeping track of stock levels in your Business Catalyst Shopping Cart can be a challenge. And getting greater control of stock management can save time, increase efficiency and lead to better sales / less overhead.

Pretty Digital clients were asking for a better stock control solution, so they built a powerful tool that’s relevant and helpful to any Business Catalyst website that’s using the Ecommerce module. They’ll love having better access to product data in a simple, fast and easy to use interface.

Features:

  • Easy management of your stock levels
  • A simple powerful interface for viewing stock levels and more
  • View products that are currently on Pre Order
  • An Export function to allow better control over creating customised export files
  • Colour coding for ease of use
  • Filtering and search features
  • No training needed

Get the APP Now

Read more about Pretty Digital