Business Catalyst Blog

Business Catalyst Scheduled Maintenance - October 22nd

Magda Neagu Monday, October 17, 2016

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Virginia datacenter. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete. 

During the maintenance procedure we expect intermittent interruptions for some features in the Site Administration section for 3 times in total during the maintenance.

Additionally, throughout the maintenance procedure, website front-ends for sites located in the respective Datacenter that have heavy database usage may experience 3 service interruptions of maximum 15 minutes.
Please find below the maintenance schedule and the list of affected services:

Start of maintenance Duration Datacenter Customer impact
Sunday October 22 2016 11:00 PM PDT 8 Virginia
  • 1 x 15 minutes service interruptions
    Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available during the 3 interruptions
    Operational and email marketing campaign emails will be delayed
    Reporting data loading will be delayed
  • 2X10 minute service interruptions
       

For up to date information about system status, check the Business Catalyst System Status page.

We apologize for any inconveniences generated by these service interruptions. Please make sure that your customers and team members are aware of these important updates.

Thank you for your understanding and support,
The Adobe Business Catalyst Team

Business Catalyst Scheduled Mainentance - October 16th

Magda Neagu Friday, October 14, 2016

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Dublin and Sydney datacenters. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete. 

During the maintenance procedure we expect intermittent interruptions for some features in the Site Administration section for 3 times in total during the maintenance. 
Additionally, throughout the maintenance procedure, website front-ends for sites located in the respective Datacenter that have heavy database usage may experience 3 service interruptions of maximum 15 minutes.
Please find below the maintenance schedule and the list of affected services:

Start of maintenance Duration Datacenter Customer impact
Sunday October 16 2016 11:00 PM PDT
8 Dublin
  • 1 x 15 minutes service interruptions 
    Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available during the 3 interruptions
    Operational and email marketing campaign emails will be delayed
    Reporting data loading will be delayed
  • 2X10 minute service interruptions
Sunday October 16 2016 11:00 PM PDT
8 hours Sydney
  • 1 x 15 minutes service interruptions
    Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available during the 3 interruptions
    Operational and email marketing campaign emails will be delayed
    Reporting data loading will be delayed
  • 2X10 minute service interruptions

Please note: trial site creation for the Virginia datacenter may also be impacted during the Sydney datacenter maintenance times. 

For up to date information about system status, check the Business Catalyst System Status page. 

We apologize for any inconveniences generated by these service interruptions. Please make sure that your customers and team members are aware of these important updates.
Thank you for your understanding and support,
The Adobe Business Catalyst Team

Disabling use of TLS 1.0 in Business Catalyst

Magda Neagu Wednesday, October 12, 2016

As you are probably aware, Business Catalyst is actively working to improve the security and reliability of the platform. Along these lines, we have introduced a feature to move the BC Admin and Partner Portal to HTTPS, and are currently working on disabling the TLS 1.0 encryption protocol.

Starting with June 2017 we will begin disabling the TLS 1.0 encryption protocol to ensure we are using the highest and most up to date security standards. The disablement of TLS 1.0 will prevent it from being used to access Business Catalyst sites. TLS ensures that a connection to a remote endpoint is to the intended destination through encryption and endpoint identity verification. Business Catalyst front end, admin, and API connections, along with email delivery, use TLS as a key component of their security

After we disable TLS 1.0, any inbound connections to or outbound connections from Business Catalyst will need to use the TLS 1.1 or TLS 1.2 encryption protocol. TLS 1.1 and TLS1.2 are already running in parallel with TLS 1.0 for all the BC infrastructure, and are automatically chosen as the default encryption protocols by browsers that support them.

How can you and your customers prepare for this change?

  • For access to Business Catalyst sites (front end and administration section) please use the latest browser versions available. You and your users will experience issues if non-supported browsers are in use or if you have disabled the supported encryption protocols in the browser. A short list of browsers that are compatible: Chrome 22 and higher, Mozilla 27 and higher, IE 11 and higher, Opera 12.18 and higher, Safari 7 or higher. See here a full list of browsers compatible with TLS 1.1 or above.
  • If you are using BC APIs in your integrations please make sure that these integrations support TLS 1.1 or TLS 1.2 as soon as possible, to avoid experiencing disruptions.

We hope to make this change as smooth as possible, and will update our community with notifications along the way to remind you of the upcoming changes. Should you have any questions please do not hesitate to reach out to us.

The Business Catalyst team.

 

Site administration through HTTPs for new sites

Magda Neagu Tuesday, October 11, 2016

Starting with our next release coming out at the end of October, all new site administration sections will default to an HTTPs setting, having the flag below default to Enabled. If you consider it necessary you can switch back to HTTP at this time, by accessing the appropriate section in the Site Settings entry of the admin menu.  


This is the second step of our project to move all site administration areas and the Partner Portal to HTTPS that was announced at the end of September. The full project will span to spring of 2017 and will include the following:

  1. September 2016 - Allow existing sites to switch to a Secure Admin Console and back
  2. October 2016- Have all new sites default to a Secure Admin Console with the option to move back 
  3. January 2017 - Move existing sites to a Secure Admin Console with the option to move back should the partner consider it necessary
  4. March 2017 - Review all sites that have switched back and analyze the reasons
  5. May 2017 - Move all existing sites to a Secure Admin Console with no option to move back 

Should you have any questions regarding this move or any others from our series of security improvements please let us know.

The Business Catalyst team

App of the Month: Email Marketing Template Pack

Roxana Moldovan Tuesday, October 04, 2016

Responsive Email Made Easy

Sending marketing emails is a great way to engage with new or existing customers, however making sure your email looks great on all devices can be challenging. Not any more.

  • Duplicate Content Modules - When creating an email there are often times that you may want to use the same layout multiple times. This can be easily achieved in the visual editor by duplicating a module.
  • Re-order Content Modules - Once a module has been duplicated it can moved up or down within all other modules of the same type.
  • Edit Text and Links - Easily edit text and links in a WYSIWYG editor without breaking the code.
  • Fully Responsive - All modules have been coded so that they look great on all devices. Similar to how a website layout adapts to the screen size, our email templates change the layout based upon the size of the screen the email is viewed on. No more shrunken images and text on mobile email clients.

Pre-built Email Templates or Create Your Own 

We have created 4 beautiful templates to get you started. If you want to customize the look to fit into your branding, just sign up to a design package and let us take care of it for you.

Want your own template layout?

By building the template into small modules we can create a custom template just for you. All you have to do is let us know what modules you would like to use and it what order. We will then create the template and place it within the admin of your website to use.

Email templates for a variety of different campaigns

We have created a fictitious company called ‘Gian’ to showcase four templates that cover the most popular types of Email Marketing campaigns and highlight what can be done with a professional design package. These example templates include animated gifs to bring some visual impact to your email.

About the developer

Complete Business Online is a full-service marketing agency, with offices in Melbourne and Sydney Australia, along with their development team in Makati, Philippines. Thy pride themselves on producing state of the art design and technology solutions to provide real value to their clients.

BC Academe MAX 2016 Pass Giveaway

Roxana Moldovan Tuesday, October 04, 2016

[Update] To allow enough time for all interested BC partners to join the Giveaway, BC Academe has extended the deadline. You can grab a chance to win an Adobe MAX 2016 Pass till October 5th @ 11:59PM (US Central Time).

BC Academe has the pleasure to invite you to join Business Catalyst sessions and events at this year's Adobe MAX conference.

You can view the preliminary agenda below: 

November 1st: Community Social

  • Come join us and meet the BC Community.
  • Location: TBD
  • Time: TBD

More details on this community meetup coming soon.

November 2nd: Official BC Event

The night will feature a Live BC Sandpile Event featuring:

  • Special Presentation from Business Catalyst
  • Mike Sallander (Chicago Digital)
  • Scott Reynolds (Thrise)
  • Dave Haggblad (Digital Ink Multimedia)
  • More Speakers TBA

The event will be taking place at Allure Restaurant in San Diego (5 Blocks from Convention Center) @ 4:30-10PM. Food and Drinks will be provided.

Join the BC Academe Giveaway for a chance to win an Adobe MAX 2016 Pass or (1) Year Subscription to the BC Academe!

Get bonus entries each day by Purchasing Apps from the BC App Store and Tweeting on Twitter.

Giveaway Ends October 4th @ 11:59PM (US Central Time).

 

 

Removal of Heidelpay payment gateway

Magda Neagu Friday, September 30, 2016

Due to the limited usage from our customers, we have decided to remove Heidelpay Payment Gateway from the list of integrations starting with October 30th, 2016. 

The users who still have this integration will be individually notifies via e-mail, but we would kindly ask all partners to have this in mind when choosing their Payment Gateway for new projects to be released this month.

If you have any questions or require the help of our support team to choose another gateway please do not hesitate to contact us. 

The Business Catalyst team. 

 

 

BC Admin and Partner Portal moving to HTTPS

Magda Neagu Friday, September 30, 2016

Business Catalyst is constantly improving the security of sites hosted on the platform, in a bid to provide the safest possible environment for our customers and partners to develop their businesses. As part of these projects, starting with July 19th the Business Catalyst Partner Portal and Site Administration interfaces have moved to HTTPS. To ensure that this move is as smooth as possible, this change has been designed with two components:

  • The Partner Portal link is automatically going to HTTPS starting with July 19th, together with all interfaces and pages connected with it. This setting cannot be reversed. 
  • The Site Administration will continue to be delivered through HTTP. Starting with July 19th we have introduced a new setting that enables you to switch to HTTPS or remain on the current HTTP setting. 

What actions are required from the partners?

We have done our best to ensure that this move should be a smooth one from where the customers are concerned. For partners who have a custom logo setup that is not hosted on Business Catalyst, we have already sent out a notice that you should either move this logo to a BC environment or access it from an external, secure connection. 

We advise you to test out the HTTPS admin as soon as possible,  and start using your admin on the new, encrypted connection. 

For the time being the Admin Console will remain accessible via HTTP, but we will enforce the HTTPS connection it in the future, starting with e-Commerce sites first and then gradually moving to cover all Business Catalyst sites.

The Business Catalyst Team 

New security enhancements for BC Sites

Magda Neagu Friday, September 30, 2016

Over the last few months we have rolled out several security enhancements for BC sites, starting with the gradual move to HTTPs for the Administration and Partner Portal. Today, we move forward with several new projects that will come into effect with our October release, making the BC environment a safe place for business owners to conduct their operations. 

Our October release will include 2 features designed with security in mind. 

1. Enforce HTTPS protocol for the administration section of all new e-commerce sites

At this time, this has no effect on existing e-commerce sites. You can choose to move to HTTPs or remain on the default HTTP protocol. At a further date the HTTPs will be enforced for existing sites as well, also with a minimum of 30 days notice

2. Administrators get to choose whether they want to allow users to upload executable files through webforms on their sites. 

We have had several inquiries from partners and site admins who wanted to limit the upload of files through their webforms. While this does not pose an immediate threat and our infrastructure is equiped to filter and delete malicious files, we would like to allow the partners some control over the uploads as well. Starting with our October 30th release you will have a new checkbox available in the admin, in the webforms section, through which you can stop users from uploading any potentially dangerous files. If your business model requires the upload of such files, you will most certainly be able to allow your users to continue doing this. However, should you want to offer your site owner more protection, you will be able to do this from October 30th on. 

The types of files blocked by this feature will be the same files that Outlook would not allow you to send in an e-mail attachement. 

File name extension

File type

.ade Access Project Extension (Microsoft)
.adp Access Project (Microsoft)
.app Executable Application
.asp Active Server Page
.bas BASIC Source Code
.bat Batch Processing
.cer Internet Security Certificate File
.chm Compiled HTML Help
.cmd DOS CP/M Command File, Command File for Windows NT
.com Command
.cpl Windows Control Panel Extension (Microsoft)
.crt Certificate File
.csh csh Script
.der DER Encoded X509 Certificate File
.exe Executable File
.fxp FoxPro Compiled Source (Microsoft)
.gadget Windows Vista gadget
.hlp Windows Help File
.hta Hypertext Application
.inf Information or Setup File
.ins IIS Internet Communications Settings (Microsoft)
.isp IIS Internet Service Provider Settings (Microsoft)
.its Internet Document Set, Internet Translation
.js JavaScript Source Code
.jse JScript Encoded Script File
.ksh UNIX Shell Script
.lnk Windows Shortcut File
.mad Access Module Shortcut (Microsoft)
.maf Access (Microsoft)
.mag Access Diagram Shortcut (Microsoft)
.mam Access Macro Shortcut (Microsoft)
.maq Access Query Shortcut (Microsoft)
.mar Access Report Shortcut (Microsoft)
.mas Access Stored Procedures (Microsoft)
.mat Access Table Shortcut (Microsoft)
.mau Media Attachment Unit
.mav Access View Shortcut (Microsoft)
.maw Access Data Access Page (Microsoft)
.mda Access Add-in (Microsoft), MDA Access 2 Workgroup (Microsoft)
.mdb Access Application (Microsoft), MDB Access Database (Microsoft)
.mde Access MDE Database File (Microsoft)
.mdt Access Add-in Data (Microsoft)
.mdw Access Workgroup Information (Microsoft)
.mdz Access Wizard Template (Microsoft)
.msc Microsoft Management Console Snap-in Control File (Microsoft)
.msh Microsoft Shell
.msh1 Microsoft Shell
.msh2 Microsoft Shell
.mshxml Microsoft Shell
.msh1xml Microsoft Shell
.msh2xml Microsoft Shell
.msi Windows Installer File (Microsoft)
.msp Windows Installer Update
.mst Windows SDK Setup Transform Script
.ops Office Profile Settings File
.pcd Visual Test (Microsoft)
.pif Windows Program Information File (Microsoft)
.plg Developer Studio Build Log
.prf Windows System File
.prg Program File
.pst MS Exchange Address Book File, Outlook Personal Folder File (Microsoft)
.reg Registration Information/Key for W95/98, Registry Data File
.scf Windows Explorer Command
.scr Windows Screen Saver
.sct Windows Script Component, Foxpro Screen (Microsoft)
.shb Windows Shortcut into a Document
.shs Shell Scrap Object File
.ps1 Windows PowerShell
.ps1xml Windows PowerShell
.ps2 Windows PowerShell
.ps2xml Windows PowerShell
.psc1 Windows PowerShell
.psc2 Windows PowerShell
.tmp Temporary File/Folder
.url Internet Location
.vb VBScript File or Any Visual Basic Source
.vbe VBScript Encoded Script File
.vbs VBScript Script File, Visual Basic for Applications Script
.vsmacros Visual Studio .NET Binary-based Macro Project (Microsoft)
.vsw Visio Workspace File (Microsoft)
.ws Windows Script File
.wsc Windows Script Component
.wsf Windows Script File
.wsh Windows Script Host Settings File
.xnk Exchange Public Folder Shortcut

We are waiting for your suggestions and questions, prior to the release of October 30th. 

The Business Catalyst team. 

 

 

Webinar recording: Discover New Revenue Models at the BC App Store

Diana Iliescu Monday, September 26, 2016

Thanks to those of you who attended our September's BC webinar with Michael Sallander.

App developers have new ways to distribute their apps to the BC community. This provides greater financial opportunity for developers and the potential for even better apps for BC App Store customers. The 2 new revenue models are: Recurring Apps per Site and One Time Apps per partner. These revenue models make the distribution of integration apps possible so you can easily connect Business Catalyst to external CRMs, Email Marketing, Analytics, Marketing Products and more! In this webinar, Mike Sallander, owner of the BC App Store will be walking you through the developer program and showcase apps that are already using these new revenue models.

If you were unable to join us live, check out the webinar recording here: Discover New Revenue Models at the BC App Store.

You can also find the recordings of the past 2 webinars here: A whole new way of looking at page editing and BC Widgets – Learn how to create your own.

If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

See you next time!
The Adobe Business Catalyst Team