Business Catalyst Blog

North American data center migration - August 31st

Thursday, August 22, 2013

Our migration project is approaching its second major step, with our North American data center moving to its new location. On AUGUST 31st, 2013 the Business Catalyst North American data center will be migrated to the new Amazon Web Service infrastructure. As part of the migration process all sites located on our North American data center will experience an offline maintenance window of up to 8 hours. Please see below the full details of the maintenance and downtime expected.

  • Procedure: Migrating all sites currently hosted on the North American BC data center to the new AWS infrastructure
  • Target start time*: 12 AM EDT (9 PM PDT) (Check local times here)
  • Target end time*: 8 AM EDT 
  • Duration: We are targeting an 8 hour migration window. During this time, all sites hosted in North America will be unavailable. The migration window may vary, and we will be sure to keep you informed of any changes.

* Start time and end time are estimates. Depending on actual conditions on the day the start and end of the migration may vary. 

Services unavailable during the migration

During the migration window all sites and services will be unavailable for sites hosted on the North American data center for the duration of the move. A list of areas affected can be found below:

  • Site front-end and Admin Console will display a maintenance page
  • Email campaigns scheduled during migration window will be sent once the migration is complete
  • SFTP - file upload/download
  • Dreamweaver extension will not be available for the duration of the migration
  • Publish site in Muse will be unavailable
  • Email notifications - operational emails will not be received
  • The webmail link in the Admin console will be unavailable

All other areas of sites hosted on the North American data center. Sites located on other data centers of Business Catalyst will not be affected. 

Updating your DNS settings

If you have not already updated the DNS settings for your client sites, please do so in the next 2 weeks. If you fail to do so, your sites may be unavailable following the migration. For further instruction on how to migrate your DNS settings, please refer to the dedicated migration site.

Stay up to date

Our team will provide constant updates during the migration process. To keep up to date, please follow our blog and Twitter feeds. There, you will find constant updates prior to and during the migration, while our dedicated page on the migration website will provide constant updates during the migration itself. 

Thank you,
The Adobe Business Catalyst Team

August 14th 2013 Partner Orientation Webinar recording

Diana Iliescu Friday, August 16, 2013

Thanks to those of you who attended our orientation webinar with Brendon O'Sullivan.

If you were unable to join us live, you can access the recordings below:

  • Adding value to clients by upselling products & services - with Brendon O'Sullivan from Bosweb
  • Learn how BC Gurus leverages Web Apps to power their popular Business Catalyst community website - with Brent Weaver from BC Gurus
  • Online Marketing - with Brett Stockley from PrettyPollution
  • Developing an Effective Sales Strategy for Your Web Agency - with Tim Gentle from Design Experts
  • Dreamweaver & Business Catalyst integration - with Adam Broadway (Download presentation deck)
  • Business Catalyst integration with Muse -  with Daniele Beaumont and Chris Kellet


  • Also, don't forget to register for our upcoming webinar:

    Wed, September 18th: Keeping It Small But Making It Big with Greg Marcel from 2140 Interactive

  • Australian/EU session (17.00 EST / 09.00 CEST)
  • US/EU session (09.00 PDT / 18.00 CEST)

  • To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*Some conditions apply, see below)

    If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

    Thank you and hope to see you in next month’s webinar.

    *15% discount coupon applies for new site upgrades on any yearly/biyearly desired plan. Coupon validity: 31-Jul-2013, only available for the webinars’ attendees.

    Newcastle user group meeting

    Thursday, August 15, 2013

    Important update: The Newcastle BC Usergroup will not be meeting this Friday 16th August due to low numbers. The event will be rescheduled so keep your eye on the Usergroup Website for full details - http://newcastle-bc.groups.adobe.com

    Come an enjoy our Newcastle Business Catalyst Usergroup Meeting on Friday 16th August at 5.30pm GMT+10 at The Silo Restaurant and Lounge.

    This will be a great chance for the BC Usergroup to catch up and chat about the latest BC improvements, tips and tricks and have a laugh.
    Make sure you rsvp on our usergroup page so we can organise enough room for all of us in the fantastic outdoor lounge area.

    Address - 18/1 Honeysuckle Drive, The Boardwalk, Newcastle.

    Look forward to seeing you there.

    Don't miss out the Partner Webinar next Wednesday!

    Diana Iliescu Wednesday, August 07, 2013

    Join our experienced BC Partner Brendon O'Sullivan from Bosweb on Wed, August 14th for a business session, where we will discuss best practices with Business Catalyst.

    Wed, August 14th: Adding value to clients by upselling products & services with Brendon O'Sullivan from Bosweb

    To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*Some conditions apply, see below) 

    Also, don't forget to register for our upcoming webinar:

    Wed, September 18th: Keeping It Small But Making It Big with Greg Marcel from 2140 Interactive

    If you could not join us live, you can click the links below to access recordings of our past webinars :

  • Learn how BC Gurus leverages Web Apps to power their popular Business Catalyst community website - with Brent Weaver from BC Gurus
  • Online Marketing - with Brett Stockley from PrettyPollution
  • Developing an Effective Sales Strategy for Your Web Agency - with Tim Gentle from Design Experts
  • Dreamweaver & Business Catalyst integration - with Adam Broadway (Download presentation deck)
  • Business Catalyst integration with Muse -  with Daniele Beaumont and Chris Kellet

  • If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

    *15% discount coupon applies for new site upgrades on any yearly/biyearly desired plan. Coupon validity: 31-Dec-2013, only available for the webinars’ attendees.




    Important: Scheduled System Maintenance

    Monday, August 05, 2013

    To ensure the highest levels of performance and assist with our Amazon Web Services migration, we will be performing updates to servers located in our Dublin AWS, New Jersey and Sydney AWS data centers. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to twelve hours to complete.

    During the maintenance procedure the Admin Console Access, Partner Portal, FTP, Dreamweaver extension, Muse, Business Catalyst APIs, Partner registration and Trial site creation will experience 2 service interruptions of up to 30 minutes each (first one at the beginning and the second at the end), impacting sites on ALL data centers.

    Additionally, throughout the maintenance procedure, website front-ends for sites located in the respective data center that have heavy database usage my experience service interruptions.

    Maintenance schedule:

    • Start time: August 10th, 6am GMT (Check local times)
    • Duration: We are targeting a 12 hour maintenance window, covering 3 data centers. We will keep you informed via status.businesscatalyst.com
    • Data centers: Dublin AWS, New Jersey, Sydney AWS

    Customer impact:

    • 2 x 30 minutes service interruptions for Admin Console Access, Partner Portal, FTP, Dreamweaver extension, Muse, Business Catalyst APIs, Partner registration, Trial site creation
    • Several intermittent website front-end interruptions for some sites

    For up to date information about system status, check the Business Catalyst System Status page.

    We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

    Thank you for your understanding and support,
    The Adobe Business Catalyst Team

    BC Sandpile - August meetings

    Saturday, August 03, 2013

    BC Sandpile is a weekly online meeting run by Business Catalyst Partners for the purpose of sharing ideas, best practices, and networking.

    Weekly Day/Time:

    • San Francisco: Tuesdays, 5pm (all times adjusted in relation to this time)
    • New York City: Tuesdays, 8pm
    • London: Wednesdays, 1am
    • Sydney: Wednesdays, 10am

    Business Catalyst Tips and Tricks - 6th August (7th in AUS) 2013
    This meeting is what the BC Sandpile is all about - BC Partners exchanging knowledge. We will spend the entire meeting sharing tips and tricks to help each other speed up and improve their Business Catalyst workflow. Bring your tips and tricks to share.
    Details: http://thri.se/16Npa6n

    BC Think Tank: Starting a Web Project - 13th August (14th in AUS) 2013
    In this Think Tank session we will explore how BC Partners typically start a web project. We encourage everyone to bring questions and opinions. At the end we hope to figure out the best practices on starting a Business Catalyst project.
    Details: http://thri.se/16Np5Q4

    Combine Multiple Web Apps with Scott B Reynolds - 20th August (21st in AUS) 2013
    Web Apps are one of the reasons why Business Catalyst stands out from other systems. Combining two (or more) web apps can make them even more powerful and allow Partners to build more more valuable business websites relying less on 3rd-party tools. Scott B Reynolds of Thrise and PrestoBC will show off how this works and display some working examples.
    Details: http://thri.se/16NoRsj

    Open Business Catalyst Meeting - 27th August (28th in AUS) 2013
    Do you have a Business Catalyst question? Do you have a cool project you want to show off? Do you have a Business Catalyst addiction and need a fix? If you answered yes to any of these questions, this is definitely the meeting for you.
    Details: http://thri.se/16NoPAP

    Full schedule: http://www.bcsandpile.com/_blog/Meeting_Chalkboard/
    Sandpile Recordings: http://www.bcsandpile.com/business-catalyst/resources.htm

    July 10th 2013 Partner Orientation Webinar recording

    Diana Iliescu Tuesday, July 16, 2013

    Thanks to those of you who attended our orientation webinars with Brent Weaver.

    If you were unable to join us live, you can access the recordings below:

  • Learn how BC Gurus leverages Web Apps to power their popular Business Catalyst community website - with Brent Weaver from BC Gurus
  • Online Marketing - with Brett Stockley from PrettyPollution
  • Developing an Effective Sales Strategy for Your Web Agency - with Tim Gentle from Design Experts
  • Dreamweaver & Business Catalyst integration - with Adam Broadway (Download presentation deck)
  • Business Catalyst integration with Muse -  with Daniele Beaumont and Chris Kellet

  • Also, don't forget to register for our two upcoming webinars:

    Wed, August 14th: Adding value to clients by upselling products & services with Brendon O'Sullivan from Bosweb

  • Australian/EU session (17.00 EST / 09.00 CEST)
  • US/EU session (09.00 PDT / 18.00 CEST)

  • Wed, September 18th: Keeping It Small But Making It Big with Greg Marcel from 2140 Interactive

  • Australian/EU session (17.00 EST / 09.00 CEST)
  • US/EU session (09.00 PDT / 18.00 CEST)

  • To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*Some conditions apply, see below)

    If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

    Thank you and hope to see you in next month’s webinar.

    *15% discount coupon applies for new site upgrades on any yearly/biyearly desired plan. Coupon validity: 31-Jul-2013, only available for the webinars’ attendees.

    European Data Center Migration completed

    Friday, July 12, 2013

    After a busy day for all involved, we’re happy to announce the completion of our European data center migration - completed 4 hours ago. 

    All existing sites were successfully migrated during the maintenance window, and are now serving from the new Amazon Web Service infrastructure. 

    We’d like to thank everyone for their patience during this migration period, and ask that if you encounter any issues in the coming days that you immediately report them to the Support team for investigation, though our chat and tickets channels.

    Thanks again, and stay tuned for migration dates for both the North American and Australian data centers. 

    The Adobe Business Catalyst Team

    Learn about BC + Creative Cloud and hear from agency Pretty in the latest Create Now episode!

    Friday, July 12, 2013

    I recently had the opportunity to speak with Michael Stoddart about Business Catalyst's integration with the latest range of Creative Cloud tools and services. We also sat down with Brett Stockley from agency and Business Catalyst Partner Pretty to learn about how they're leveraging Adobe tools and services in growing their business.

    Watch the latest, web-focused episode of Create Now below to find out more.

    Hint: The BC section begins at roughly 15:00 in.



    Watch on Adobe TV.

    Thanks for watching,
    Jackson.