Business Catalyst Blog

Scott B. Reynolds speaking at the Nashua Adobe User Group

Saturday, October 05, 2013

Monday, November 25th Scott B Reynolds will demonstrate why Business Catalyst is the most underrated product in the Creative Cloud. He'll not only walk-through many of BC's popular features, but demonstrate why Business Catalyst can be a huge improvement for both web professionals and business owners. He'll also answer as many questions as time allows.

Register for the event, or watch it live (via Adobe Connect):

Scott is a Premium BC Partner, an Adobe Community Professional, co-founder of, and an organizer of BC Sandpile.

Google Checkout discontinued - change your payment gateway by Oct 31st

Friday, October 04, 2013

As of November 20th Google is discontinuing Google Checkout as a payment gateway. In order to comply with these changes Business Catalyst will also be removing Google Checkout as an option from our e-commerce solution starting with October 31st.

Action needed on your side

If you are currently using Google Checkout as your payment gateway please update your site to another of the solutions provided by Business Catalyst. Our recommendation, based on similarity of features and availability worldwide is Paypal. 

Our documentation provides you with a list of all payment gateways supported by Business Catalyst, which can be consulted prior to the deciding which replacement to choose. 

For any questions please do not hesitate to contact us. 

The Adobe Business Catalyst team

BC Sandpile -October meetings

Wednesday, October 02, 2013

BC Sandpile is a weekly online meeting run by Business Catalyst Partners for the purpose of sharing ideas, best practices, and networking.

Weekly Day/Time:

  • San Francisco: Tuesdays, 5pm (all times adjusted in relation to this time)
  • New York City: Tuesdays, 8pm
  • London: Wednesdays, 1am
  • Sydney: Wednesdays, 10am

DNS Unravelled with Wayne Lawson - 1st October (2nd in AUS) 2013
Wayne Lawson from Inhale Digital Marketing will provide information on how DNS works and how you can make changes to get even more out of your customers websites.

Building A Blog with Business Catalyst and Muse - 8th October (9th in AUS) 2013
Karim Ardalan from AID+BC is going to show us how to create a Business Catalyst blog with Adobe Muse. Using these techniques you will be able to use Muse to integrate most of BC’s features, like ecommerce, forum, etc.

Think Tank - Planning A Website - 15th October (16th in AUS) 2013
In this Think Tank session we will explore how BC Partners typically plan a web project. We encourage everyone to bring questions and opinions. At the end we hope to figure out the best practices on laying out a Business Catalyst project.

Enhanced Web Forms with Scott B Reynolds - 22nd October (23rd in AUS) 2013
Creating a web form in Business Catalyst is easy. Customizing the way it looks and acts can be difficult. Using the popular Bootstrap 3 framework and some JavaScript Scott B Reynolds of Thrise and PrestoBC will walk through some of the steps he took to enhance his Business Catalyst web forms.

Speed Dating with BC Partners -29th October (30th in AUS) 2013
With so many Business Catalyst resources it's easy to get lost. We are dedicating this entire meeting to explore as many helpful BC resources as possible. Each presenter will have a short amount of time to talk about their product or service.

Full schedule:
Sandpile Recordings:

Part one of our Australian data center migration

Monday, September 30, 2013

UPDATE: The migration has been postponed for a later date.

Hi everyone,

As part of our Amazon migration we will be having a two step procedure to migrate our Sydney data center to a new location. On Saturday, October 5, 2013 the Partner Portal, Business Catalyst website and main user/DNS management components will be migrated to the new Amazon Web Service infrastructure. As part of the migration process some areas of all sites will experience an offline maintenance window of up to 9 hours. Please see below the full details of the maintenance and downtime expected.

  • Procedure: Migrating all services currently hosted on the master Sydney data center to the new AWS infrastructure
  • Target start time*: 6 PM AEST (Check local times here)
  • Target end time*: 3 AM AEST 
  • Duration: We are targeting an 9 hour migration window. The migration window may vary, and we will be sure to keep you informed of any changes.

* Start time and end time are estimates. Depending on actual conditions on the day the start and end of the migration may vary. 

Services unavailable during the migration

During the migration window the below areas will be affected:

  • Some areas of the Admin Console for all sites on Business Catalyst, irrespective of where they are hosted. Areas related to creation of users, e-mails and sites will be the ones affected. 
  • All pages in Partner Portal
  • Creating an admin user and e-mail password will not be available on all sites hosted with Business Catalyst
  • Reset password link
  • Change password link
  • Create site
  • Trial signup
  • Online Business Builder
  • Publishing from Muse and Dreamweaver will not be available during this timeframe
  • Help and support areas will not be available during the maintenance window

Second migration to follow

The second part of the Australian datacenter migration will take place within the next few weeks. In this second part the websites hosted on the Australian datacenter will move to their new location. Detailed communication on this will be available once we approach the migration day. 

Updating your DNS settings

If you have not already updated the DNS settings for your client sites, please do so as soon as possible. You are already past the deadline and failure to do so will result in your sites being unavailable following the migration. For further instruction on how to migrate your DNS settings, please refer to the dedicated migration site.

Stay up to date

Our team will provide constant updates during the migration process. To keep up to date, please follow our blog and Twitter feeds. There, you will find constant updates prior to and during the migration, while our dedicated page on the migration website will provide constant updates during the migration itself. 

Thank you,
The Adobe Business Catalyst Team

September 18th 2013 Partner Orientation Webinar recording

Diana Iliescu Thursday, September 26, 2013

Thanks to those of you who attended our orientation webinar with Greg Marcel.

If you were unable to join us live, you can access the recordings below:

  • Keeping It Small But Making It Big - with Greg Marcel from 2140 Interactive
  • Adding value to clients by upselling products & services - with Brendon O'Sullivan from Bosweb
  • Learn how BC Gurus leverages Web Apps to power their popular Business Catalyst community website - with Brent Weaver from BC Gurus
  • Online Marketing - with Brett Stockley from PrettyPollution
  • Developing an Effective Sales Strategy for Your Web Agency - with Tim Gentle from Design Experts
  • Dreamweaver & Business Catalyst integration - with Adam Broadway (Download presentation deck)
  • Business Catalyst integration with Muse -  with Daniele Beaumont and Chris Kellet

  • Also, don't forget to register for our upcoming webinar:

    Wed, October 23th: Muse & BC: A dynamic duo with  Karim Ardalan from AID+BC

    To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*Some conditions apply, see below)

    If you have any questions or suggestions please do not hesitate to send them over to We will be happy to answer all your inquiries.

    Thank you and hope to see you in next month’s webinar.

    *15% discount coupon applies for new site upgrades on any yearly/biyearly desired plan. Coupon validity: 31-Jul-2013, only available for the webinars’ attendees.

    September Townhall recordings

    Thursday, September 26, 2013

    Hi everyone, 

    A big thank you to those of you who could join me yesterday for the Townhall meetings. If you were not able to make it you can find below both recordings. 

    This month we discussed about:

  • Introduction and updates
  • Google checkout
  • A new BC site
  • September release notes
  • Amazon migration
  • DNS changes
  • CMS Critics Choice
  • Q&A 

  • To watch the recordings check out the links below:

    Hope you enjoy the recording, and let us know if you have any questions.


    Special offer: Get started with BC Client Training

    Tuesday, September 24, 2013

    BC Client Training

    BC Client Training is a client training website that empowers you, the Business Catalyst Partner to train your clients on every aspect of using BC through an extensive library of video tutorials.

    With your subscription, you have access to the entire library of tutorials that you can embed on your Partner site and call your own. The training is white labeled and feature professional voice talent in both US and Australian accents. New tutorials are added all the time and existing tutorials are updated to reflect all of the upgrades and changes the BC platform goes through. Here's an example of the training videos available:

    In addition to being a very professional method of teaching your clients the ins-and-outs of BC, the training serves as an added value to your hosting allowing you to raise hosting your rates and to start creating a monthly residual income from every client you put on the BC platform.

    Special offer for BC Partners

    If you're not currently training your clients on how to use the BC platform, here's a great offer that will get your clients hooked on using the BC system, lighten your support load, and help you add value to your hosting plans so you can start earning residual income from every client you put on the BC system.

    Integrate the video training library of over 60 tutorials (and growing) on your Partner site, free for 2 months using the promo code SUCCESS2013

    To get started, simply visit the registration page.

    This offer is open to all Business Catalyst Partners. Take advantage of this deal before time runs out on October 31, 2013.

    Scheduled database management for Sydney Amazon data center - Sept 20th

    Thursday, September 19, 2013

    Hello everyone, 

    As part of our migration process and in order to ensure the best level of performance, a scheduled database maintenance will take place on September 20th. The maintenance will have minimum customer impact as it is targeted to take place outside regular business hours.

    Maintenance schedule

    Start time: September 20th, 23:00 Sydney, Australia  
    Duration: 30 minutes 
    Datacenter: Sydney AWS 
    Customer impact: The admin area of your site will be unavailable for the duration of the database maintenance. 

    For up to date information on the system status please check the Business Catalyst System Status page. 

    We apologize for any inconvenience caused by this service interruption. Please make sure that your customers and team members are aware of these updates. 

    Thank you for your understanding and support. 

    The Adobe Business Catalyst team

    Join us for the September Townhall webinar

    Wednesday, September 18, 2013

    Hi everyone, 

    We are meeting once again to talk about what's new with BC and what changes you can expect in the next few releases. This month we will discuss about:

    • Google Checkout
    • The latest release details
    • How our migration to Amazon is going
    • What is happening with the DNS for sites
    • CMS Critics choice 
    • ... and many more

    Join us by registering for this event in one of the two sessions available:

    Australian/European morning session which is taking place at:

    SYDNEY, Australia
    5:00p Wed, Sep 25 2013
    6:00p Wed, Sep 25 2013

    LONDON, United Kingdom, England
    8:00a Wed, Sep 25 2013
    9:00a Wed, Sep 25 2013

    SAN FRANCISCO, United States, California
    12:00a Wed, Sep 25 2013
    1:00a Wed, Sep 25 2013

    US/European evening session taking place at the following hours:

    SYDNEY, Australia
    2:00a Thu, Sep 26 2013
    3:00a Thu, Sep 26 2013

    LONDON, United Kingdom, England
    5:00p Wed, Sep 25 2013
    6:00p Wed, Sep 25 2013

    SAN FRANCISCO, United States, California
    9:00a Wed, Sep 25 2013
    10:00a Wed, Sep 25 2013

    Hope to see you all there!