Business Catalyst Blog

Book your spot - Official US Partner Christmas Parties!

Jackson Palmer Monday, November 19, 2012

As promised, we've teamed up with BC Partners across the US to bring you a selection of great end-of-year parties to attend.

All events are free to attend - so come along and network with fellow Business Catalyst Partners, talk shop, and let your hair down.

Make sure you click the links below to RSVP and book your spot(s) - you entire team are welcome. See you there!

Chicago

The party kicks off at 6:00PM on 11 December, 2012. Brought to you by Adobe and Chicago Digital.

Book your spot now!



New England

The party kicks off at 6:00PM on 12 December, 2012. Brought to you by Adobe and Thrise.

Book your spot now!



Denver

The party kicks off at 7:00PM on 7 December, 2012. Brought to you by Adobe, BC Gurus, Ebway Creative Solutions and MediaTrik.

Book your spot now!



St Louis

The party kicks off at 7:00PM on 12 December, 2012. Brought to you by Adobe and Simpleflame.

Book your spot now!



Albuquerque

The party kicks off at 2:00PM on 13 December, 2012. Brought to you by Adobe and Dashbee.

Book your spot now!



Managing your sites with the Dreamweaver extension for Business Catalyst

Magda Neagu Wednesday, November 14, 2012

Hi everybody,

If you are editing your websites in Dreamweaver our December release will bring a few changes to the Dreamweaver extension for Business Catalyst. Starting with December 4th version 1.0.2 and older versions of the Business Catalyst extension for Dreamweaver will be deprecated.
To continue working on your websites we advise you to download the latest extension version (1.0.3.) from http://www.businesscatalyst.com/support/dw
If you fail to upgrade your extension by that time, you will no longer be able to login to Business Catalysts websites from the Dreamweaver interface.

The Business Catalyst team

Book your spot - Official Australian BC Partner Christmas parties!

Jackson Palmer Monday, November 12, 2012

It's that time of the year again, and we've teamed up with BC Partners in Sydney and Melbourne to bring you two great regional end-of-year parties.

Both events are free to attend, and are bound to be a lot of fun! Come along and network with fellow Business Catalyst Partners, talk shop, and let your hair down.

Make sure you click the links below to RSVP and book your spot(s) - you entire team are welcome. We look forward to seeing you there.

Sydney Christmas Party

Sydney Christmas Party 2012

The official Sydney Christmas party kicks off at 7:00PM on 14 December, 2012. Hosted at Bar 100, in The Rocks. Brought to you by Adobe, Pretty Pollution, Bosweb, and 2CreativeMedia.

Book your spot now!



Melbourne Christmas Party

Melbourne Christmas Party 2012

The official Melbourne Christmas party kicks off at 5:30PM on 5 December, 2012. Hosted at the Hub, Melbourne CBD. Brought to you by Adobe, Design Experts, TNMG Designs, and iFormat.

Book your spot now!



If you're in the US, don't fear! Stay tuned for details on official US end-of-year parties in the coming days.

BC Sandpile - November meetings

Diana Herac Wednesday, November 07, 2012

BC Sandpile is a weekly online meeting run by Business Catalyst Partners for the purpose of sharing ideas, best practices, and networking.

Weekly Day/Time:

  • San Francisco: Tuesdays, 5pm (all times adjusted in relation to this time)
  • New York City: Tuesdays, 8pm
  • London: Wednesdays, 1am
  • Sydney: Wednesdays, 12pm

November 6th (7th in AUS):

Joseph Salinas from Grounded Software will show off his most recent Business Catalyst project - a financial tracking tool that makes great use of web apps. He’ll show us how he used Bootstrap with web apps to create a great experience for his client. http://www.bcsandpile.com/_blog/Meeting_Chalkboard/post/Web-Apps-Bootstrap-with-Joseph-Salinas/

November 13th (14th in AUS):

Tim Gentle from Design Experts will explain his technique of using card sorting during the sales process. The outcome of the card sorting technique assists you to prepare for a Business Catalyst solution. Tim will define card sorting, explain why it's effective, and go over the specifics on how to involve the client during the card sorting process. http://www.bcsandpile.com/_blog/Meeting_Chalkboard/post/card-sorting-tim-gentle/

November 20th (21st in AUS):

Beth Kahlich will walk us through a Business Catalyst website that uses API extensively. She will show us how the API made it possible for food-related charities to share resources by allowing registered users to add products, edit those products and much more. http://www.bcsandpile.com/_blog/Meeting_Chalkboard/post/api-beth-kahlich/

November 27th (28th in AUS):

Mike Sallander from Chicago Digital & BC AcadeMe will demonstrate an event registration implementation that will have you wondering why you would ever use another method. This implementation is dynamic, adjusting based on the customers input and best of all, still uses the BC built-in events module, so you can still access registrations and event follow up emails. http://www.bcsandpile.com/_blog/Meeting_Chalkboard/post/event-registration-mike-sallander/

Full schedule: http://www.bcsandpile.com/_blog/Meeting_Chalkboard/

Reminder: Please switch to SFTP by December 12

Marius Andreiana Tuesday, October 30, 2012

Business Catalyst now supports the SSH File Transfer Protocol (SFTP) protocol when connecting to sites remotely via Dreamweaver and other supported clients. The SFTP protocol encrypts both user credentials (username/password) and the actual data being transferred. 

We recommend that all users switch to using the SFTP protocol starting today, to ensure the security of sites being connected to. New sites setup in Dreamweaver will already use SFTP by default.

For information on making the switch and a list of supported clients, please refer to the following article: Connecting to your site using SFTP. The switch is as easy as:

  1. Editing your connection in Dreamweaver or preferred FTP client
  2. Changing the protocol from FTP to SFTP
SFTP support

As mentioned in October release announcement, we will close regular, plain text FTP support on December 12th.

Thank you,
Marius

Listen to our fresh October 2012 episode of the BC Podcast!

Jackson Palmer Monday, October 29, 2012

Hear an interview with BC Partner and entreprenuer Michelle Dale, founder of Virtual Miss Friday, get all the details on our latest system update, and of course listen out for a fresh HTML quiz question in Episode 23 of the BC podcast!

Listen to this month's podcast:

Simply click the play button below to stream the podcast via your browser.

player

Alternatively, you can download the podcast in .mp3 format for offline listening.

To subscribe and receive the BC Podcast each month, you can find us on the iTunes store here or by simply searching "BC Podcast" from iTunes.

In October's Episode :

System maintenance announcement

Magda Neagu Saturday, October 27, 2012

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Dublin and Sydney datacenters. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete.
During the maintenance procedure the Admin Console Access, Partner Portal, FTP, Dreamweaver extension, Muse, Business Catalyst APIs, Partner registration and Trial site creation will experience 2 service interruptions of up to 30 minutes each (first one at the beginning and the second at the end), impacting sites on ALL datacenters.
Additionally, throughout the maintenance procedure, website front-ends for sites located in the respective Datacenter that have heavy database usage my experience service interruptions of maximum 5 minutes.
Please find below the maintenance schedule and the list of affected services:

 

Start of maintenance Duration Datacenter Customer impact
November 3rd , 2012, 5:00 AM PST (check local time) 8 hours Sydney
  • 2 x 30 minutes service interruptions for Admin Console Access, Partner Portal, FTP, Dreamweaver extension, Muse, Business Catalyst APIs, Partner registration, Trial site creation; this will impact sites on all datacenters
    • Several intermittent website front-end interruptions for some sites on Sydney datacenter
November 17rd , 2012, 3:00 AM PST (check local time) 5 hours Dublin
  • 2 x 30 minutes service interruptions for Admin Console Access, Partner Portal, FTP, Dreamweaver extension, Muse, Business Catalyst APIs, Partner registration, Trial site creation; this will impact sites on all datacenters
    • Several intermittent website front-end interruptions for some sites on Dublin datacenter


For up to date information about system status, check the Business Catalyst System Status page.
We apologize for any inconveniences generated by these service interruptions. Please make sure that your customers and team members are aware of these important updates.
Thank you for your understanding and support,
The Adobe Business Catalyst Team
 

October Townhall recordings

Magda Neagu Friday, October 26, 2012

Hi everybody,

Thank you for another 2 lovely sessions yesterday. In case you have missed our live sessions you have below the recordings.

Our agenda for the session included:

  • Introduction and updates
    • Switching to SFTP
    • SJ Conference update
    • Public Roadmap update
    • New business team
    • Release details
    • Partner resources updated
  • Introducing Zero to Hero – Brent Weaver
  • Q&A

The recordings for the two sessions are below:

Business Catalyst & BC Gurus present "Zero To Hero" - Free, on-demand video training for all Business Catalyst Partners.

Jackson Palmer Thursday, October 18, 2012

Get started with Zero To Hero

As announced at our recent US Partner Conference, we're happy to bring you a valuable new training program called "Zero To Hero", by the team at BC Gurus.

From new to experienced Partners, there's something everyone can take away from this great learning resource, and we hope it helps you in growing your design business even faster with Adobe Business Catalyst.

Zero To Hero consists of over 20 in-depth courses, and 130+ video tutorials - all available on-demand and free of charge at: http://bcgurus.com/hero

Our training partner, BC Gurus, have put together a great mix of both technical and business/sales focused content, ensuring you not only master building sites on Business Catalyst, but are also equipped to pitch and sell the solution to new clients.

There are 4 course tracks for you to work through and complete:

Technical Basics

Technical Advanced

Business Basics

Business Advanced

If you'd like, recap what you've learned along the way with handy interactive quizzes. You can also sign up for a free account and track your progress through the program.

In partnership with BC Gurus, we are providing access to this valuable training program free of charge through April 2013. Over time, BC Gurus will continue to update and add to the already fantastic selection of content, so make sure you check out this valuable resource.

Enjoy!
The Adobe Business Catalyst Team

Open SRS - Corrective actions

Magda Neagu Wednesday, October 17, 2012

Hi everybody,

We are pleased to report that OpenSRS confirmed that starting with the beginning of this week all Adobe Business Catalyst mailboxes hosted on the faulty cluster were safely migrated to a new cluster using newer technology that is not vulnerable to the same type of malfunction as the previous cluster. These was no customer data loss involved with the outage itself or with the migration following the incident. Together with OpenSRS we are continuing to monitor the performance and stability of the new system, the results so far being satisfactory.

Root cause behind the incidents
We have now a confirmation of the root cause for the email outage of Oct 4th, based on the investigations they performed.
A portion off the mailboxes hosted by OpenSRS for Adobe Business Catalyst were impacted by a malfunction of one of their clusters, the same as for the previous outage. OpenSRS operations encountered undocumented limitations of the underlying technology for the faulty cluster and it took a long time to recover from the malfunction even when escalating directly to the technology vendor.
Further technical details as well as the timeline of the outage are available in the attached incident report from OpenSRS. http://www.opensrsstatus.com/archives/7761