It's been over one month from the migration of our European datacenter, and the deadline for changing your DNS settings is on August 31st. Failure to change your DNS settings will result in downtime for your websites.
Updating your DNS
Sites with DNS hosted on a 3rd party domain registrar (e.g. GoDaddy) must update their DNS records to point to one of the the new data center IP addresses. The legacy data center IP address will be decommissioned on June 20th, at which time if you have not updated your DNS records, your sites and hosted email will no longer function. Please update your 3rd party registrar info to our new IP addresses and create SPF records for each domain - you can use either of the two new IP addresses for your region when changing your DNS records:
For detailed instructions please refer to this page on the official migration website.
Update your SPF (TXT) records
If your DNS is hosted externally, you are also required to update your Sender Policy Framework (SPF) TXT setup, to make sure emails are reaching customers inboxes. There are two options in this case:
- If the domain has no SPF or TXT record defined, you should add one with the following value: "v=spf1 mx include:worldsecuresystems.com ~all"
- If the domain already has an SPF record, you need to include the following value: "include:worldsecuresystems.com"
For detailed instructions about SPF and TXT records, please read this article. If you are unable to find the necessary tool to do so, please contact your domain registrar.
Check if your sites have all been migrated
Once logged in to your Partner Portal you will notice on the left menu a new entry, called Migration Status. This is where you need to enter to get all your detailed migration information.
Once you access the page you will see a list of your sites split by datacenters, and you can check each domain by pressing the "Check" button on it's right.
Once you check the domains, you will see an updated page with different color flags. This will allow you to see which domains need your attention and which do not need anything done.
The flags also have a description once you hover your mouse cursor over them, but the meaning is as follows:
- A red flag appears when a domain still points to the old datacenters and needs to be updated according to the instructions on the migration website.
- "N / A" will appear when either is a domain that no longer exists, one that has been unreachable to our tools, or that is no longer hosted on BC but has remained so in our system.
Once you update your DNS and, if needed, your SPF(TXT) records, the page will have a different look yet again.