Business Catalyst Blog

Scheduled Business Catalyst maintenance

Magda Neagu Friday, June 03, 2016

To ensure the highest security and performance levels for our services, we're applying a hardware and software update on servers located in our Dublin and Sydney datacenters. To minimize the customer impact, the updates are scheduled at the most convenient hours for the region and will take up to eight hours to complete. 

During the maintenance procedure the Admin Console Access will experience 2 service interruptions of up to 30 minutes each (first one at the beginning and the second at the end), impacting sites on Dublin and Sydney datacenters.
Additionally, throughout the maintenance procedure, website front-ends for sites located in the respective Datacenter that have heavy database usage my experience service interruptions of maximum 5 minutes.

Please find below the maintenance schedule and the list of affected services:

Start of maintenance Duration Datacenter Customer impact
Saturday June 04 2016 11:00 PM PDT /8h, local time 09:00 AM.  8 hours Sydney & Dublin
  • 3 x 15 minutes service interruptions for Partner registration, Trial site creation, Adobe Muse publish, APIs, FTP and some admin sections will not be available during the 3 interruptions
    Operational and email marketing campaign emails will be delayed

For up to date information about system status, check the Business Catalyst System Status page.We apologize for any inconveniences generated by these service interruptions. Please make sure that your customers and team members are aware of these important updates. 

Thank you for your understanding and support, 

The Adobe Business Catalyst Team

Site of the Week: Tielka

Roxana Moldovan Monday, May 30, 2016

Business Catalyst Site of the Week is Tielka, designed by Greenlamp.

Tielka is the first tea company in Australia that brought fairtrade organic loose leaf tea to the market back in 2009. The latest version of the website is built on responsive framework, enabling Tielka's retail and wholesale clients order the freshest loose leaf tea straight from their mobile devices.

The latest version of the website was built in just a few days, however, prior to that, the website mock-up took a bit longer, as the agency was working on new branding and packaging for Tielka at the same time and a lot of design decision had to be locked in first before they could start coding the website.

"We used most of the BC features (Custom Apps, eCommerce modules, Web Apps, Web Forms, Blogs, Email Marketing, CRM, etc.), but our favorite feature by far was the new Liquid engine, as it allowed us to take the standards modules to new heights, i.e. check out our implementation of the shopping cart." (Alexei Domorev, Greenlamp)

"We have been working with BC since 2013 when our marketing agency Greenlamp was founded. What appealed to us about Business Catalyst back then was the modular approach to web design, ability to apply different templates to different pages and built-in CMS that our clients could use straight away." (A. Domorev)

An advice for a BC beginner from the designer of Tielka: "Be patient and persistent. BC is a great platform, but it has a steep learning curve at the start."

Greenlamp Marketing Solutions is an Australian based marketing agency. They provide a full spectrum of marketing solutions from strategy to implementation: marketing planning, branding, graphic design, print and web design.

 

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Our section "Site of the week" promotes some of the best accomplished sites, hosted on our platform. If you too have designed a beautiful site that you are proud of, send us an e-mail to bcpartner-team(at)adobe(dot)com. It might become the next "Site of the Week"!

 

 

Don't miss tomorrow's webinar: 'Enable Your Clients to Change Website Icons'

Diana Iliescu Wednesday, May 18, 2016

This month we'll meet Wednesday May 18th (US) / Thursday May 19th (AU) with Michael Sallander to discuss about Enabling Your Clients to Change Website Icons.

Icons that render as fonts are popular on websites, but, unfortunately are usually only things that developers can change out. In this webinar, Mike Sallander from BC Academe, will show you how you can setup a custom icon library for your website and easily allow clients to pick and choose icons of their liking from the library when creating new web apps.

Wed/Thu, May 18th/19th: Enable Your Clients to Change Website Icons

To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website. (*15% discount coupon applies for new site upgrades on any monthly/yearly desired plan, for the first year. Coupon validity: 30-Jun-2016, only available for the webinars’ attendees. The discount code will only be offered live, during the webinar session.)

Thank you and see you there!
The Adobe Business Catalyst Team

App of the month: Cart Abandonment For BC is finally here

Roxana Moldovan Tuesday, May 17, 2016

Did you know that 2/3rds of your online sales are abandoned at checkout?

It doesn't take much number crunching to realise that cart abandonment software can save you thousands of dollars per month.
Digital Marketers will love "Abandoned Cart by Pretty Digital". It offers huge potential returns with very little management overhead, and it allows the business owner to track Return On Investment.



WHAT DOES IT COST?

Unfortunately most Cart Abandonment software providers charge you a percentage of your saved orders, costing you thousands of dollars per month. "Abandoned Cart by Pretty Digital" doesn't work like that. You pay a simple monthly fee with no lock-ins or commitments allowing you to give it a try and start making more sales without risk.

The developer is so confident that you'll make more sales using Abandoned Cart that if after 6 months the software hasn't paid itself in recovered sales, then they will gladly cover the next 6 months absolutely free of charge.

HOW DOES IT WORK?

When your customer abandons their cart we note who they are, when the cart was abandoned and what products were in the order. If the customer does not complete that order then we trigger a personalized email reminding the customer about the products, and invite the customer to return to the website. If the customer returns to the website and completes an order we count it as a recovered order. It's that easy and it's that effective.



WHO IS THIS SOFTWARE FOR?

Online research says good Abandoned Cart software will reduce your abandoned cart rate by 15%. And online research states abandoned orders make up 2/3rds of your potential sales.

If you have a BC eCommerce website that's turning over $150 per week or more then this app is for you.

ABOUT THE DEVELOPER

Pretty is a Creative Digital Marketing Agency with strong expertise in Adobe Business Catalyst. Part creative, part technical and part strategy, a Pretty website design is Search Engine friendly, easy to manage and adheres to best marketing practices.

Site of the Week: The Fold Legal

Roxana Moldovan Thursday, May 05, 2016

Business Catalyst Site of the Week is The Fold Legal, designed by Complete Business Online.

The Fold Legal is a cutting-edge law firm that needed an eCommerce website along with a complex training module as well. The development team from CBO planned the website utilizing a large range of BC features.

The design and development of the website took 5 months.

Both Liquid and eCommerce modules are at the core of this website. Liquid helped the developer a lot by allowing him to create conditional statements and DOM manipulation.

Implementing the eCommerce module to the training courses was a challenge, however CBO in-house API developer Ronie helped them achieve their goal to implement this and perform extensive testing. According to CBO developers, the site design should be credited to Adrian who crafted an amazing website and kept to standard grid layouts which made the development easier.


CBO is a complete digital agency, a skillful and diverse company, that provides a full array of services with a great team. They are constantly pushing the boundaries along with learning and keeping up to date with the latest technologies.

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Our section "Site of the week" promotes some of the best accomplished sites, hosted on our platform. If you too have designed a beautiful site that you are proud of, send us an e-mail to bcpartner-team(at)adobe(dot)com. It might become the next "Site of the Week"!

 

Discontinue yearly plans - updates and clarifications

Magda Neagu Wednesday, May 04, 2016

As announced back in March, Business Catalyst is moving to discontinue all yearly plans. 

Since our announcement, we have moved forward with discontinuing our bi-yearly plans and removing them from sale. 

During this time, we have also researched the transition for yearly, and discovered that due to the complexity of the project and the numerous exceptions presented, we need a bit more time to ensure the proper and smooth transition for all our customers. 

As such, our new transition date will be July 15th. We are postponing this project for 2 months in order to ensure that all our customers will transition with the stated conditions in place: keeping the value of the 10% discount for all customers currently on yearly plans, and applying any additional discount to customers that have signed on during one of our special offers. 

We would also like to clarify some of the issues raised during these months by our partners:

  • All discounts currently existing will transition to the new pricing. For example, whatever price your customer has on the invoice now will be divided by 12 and that will be the new monthly invoice. 
  • Please note that any coupons used will be limited to the initial duration, so at some point the recurrence of the coupon may run out and the price will revert to regular. This has nothing to do with the transition, but pertains to the coupon rules your customer has signed off on. 
  • We do not advise any changes to be made prior to transition, in particular billing relationship or site plan. This will only make the site to be treated as an exception, and further delay the transition. The recommended course of action would be to allow the site to transition automatically and then apply whatever changes you feel necessary (shift the invoice from partner to customer or change plan type)
  • Adobe will provide partners with more than 50 sites a list of all sites and their renewal date, as well as a template for communication of the transition to the clients, in order to allow for a smoother transition. 

If you have any questions at any point please do not hesitate to reach out to us via the Support channels. 

The Business Catalyst Team

Site deletion workflow update

Roxana Moldovan Tuesday, April 26, 2016

With our latest Release, both Partners and Customers now have the ability to delete sites with overdue invoices from their end, as follows:

  • from Partner Portal, the previously known workflow should be followed (Partner Portal > My sites > click on site name > Delete site);

  • from the admin section of the site: login to your site admin area http://yoursitename.businesscatalyst.com/Admin with an admin user email. When the payment screen appears, you can either pay for the overdue invoice(s) or have your site deleted by clicking on the link "I don't need the site anymore. Delete site" at the bottom of the screen.

Thank you,

The Adobe Business Catalyst team


Site of the Week: GSA Insurance

Roxana Moldovan Monday, April 25, 2016

Business Catalyst Site of the Week is GSA Insurance designed by Complete Business Online.

The site took about 6 months to be built. It’s an out-of-the-ordinary website for an insurance company who thinks out-of-the-box. Trendy yet clean-looking, hip but still professional.

The biggest challenge in creating this website was implementing external codes needed to make the animations/transition running. "When doing sites with these kind of animations and transitions, it is usually hard to make your site maintainable and robust, but BC’s structure surely aids and helps in making sites like these organized and easy to maintain. Usage of technology that is not the norm for usual websites also imposes problem, but using Liquid Markup makes integration of these technologies quite easy." (Cyrus Bonzon, CBO)

“I have been working with BC for just about 8 months . Thinking about advantages, I would mention that the implementation of Liquid opens up a whole list of options in making webpages dynamic. Also, Webapps make handling clients-given contents easy.” ( Cyrus Bonzon)

CBO is a complete creative & marketing digital agency, who solves problems with creative ideas and digital expertise.

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Our section "Site of the week" promotes some of the best accomplished sites, hosted on our platform. If you too have designed a beautiful site that you are proud of, send us an e-mail to bcpartner-team(at)adobe(dot)com. It might become the next "Site of the Week"!

 

 

Webinar recording: Content Loading Like A Pro

Diana Iliescu Friday, April 22, 2016

Thanks to those of you who attended our April's BC webinar with Michael Sallander.

Do you remember the last time you had thousands of web app items or products to load and you are sitting at your computer for mindless hours wondering… there has got to be a better way? Well, there is, and Mike Sallander from BC Academe shared with you some Excel tips to speed up your content loading.

If you were unable to join us live, check out the webinar recording here: Content Loading Like A Pro.

If you have any questions or suggestions please do not hesitate to send them over to BCPartner-Team@adobe.com. We will be happy to answer all your inquiries.

See you next time!
The Adobe Business Catalyst Team

App of the month: Wordpress Migration Toolbox

Roxana Moldovan Tuesday, April 19, 2016

Wordpress Migration Toolbox offers a set of tools that will allow the various components of a WP site to be migrated to the various Business Catalyst modules, pages, templates, posts and others. It imports page templates, pages and blog posts, authors of comments from WP site as customers in CRM on BC, downloads backlinks and redirects URLs. 

Prerequisites: before using this App you need to have on hand:

  • A WP site to import the data from;
  • A new Business Catalyst site;
  • A blog in your new Business Catalyst site;
  • XML back up file exported from your WP site;
  • A Zip file, containing the theme file folders.

Working with the App:

**Import Page Template: **

  • Simply drag and drop files in the area
  • Preview on the fly before import is finalized
  • Auto-Filtering of un-needed files in the ZIP

**Import pages: **

  • Drag and drop files in the area;
  • Select all button or single out the single pages;
  • Template selection.

**Importing posts:**

  • Posts Importing directly into the Business Catalyst Blog;
  • Posts Selection;
  • Template allocation.

Buy any one-time admin app and receive a discount code for the value of the app towards the purchase of a new Business Catalyst hosting plan.

About the developer

GetInBlue is a BC partner who brings together digital experts with the skills and experience to help you rebuild from top to bottom, creating a digital culture for exceptional innovation and long-term success.