Business Catalyst Blog

BC sites can start accepting payments through Stripe!

Magda Neagu Wednesday, September 30, 2015

We are excited to announce that starting with October 1st, BC e-commerce sites can start accepting payments through the Stripe. We will initially roll out Stripe in our EU data center, and then about one week later in US and AU.

With no merchant account, setup fees or monthly fees required, Stripe is one of the most requested addition to the Business Catalyst platform. Stripe supports businesses in US, Canada, Australia, UK and other european countries. It automatically handles conversions so that you can charge customers in their local currency

The Business Catalyst integration includes support for one time payments as well as recurrent payments for all countries and most of the currencies Stripe is offering support for.

We hope you will enjoy using this new integration. Please let us know if you have any feedback or questions and our support team will be happy to help. 

The Business Catalyst Team

MAX Unconference details

Magda Neagu Monday, September 28, 2015

Hi everyone, 

We have less than a week to go, so I wanted to share with you the MAX unconference details. We are excited to meet you on October 4th, starting at 1pm in room 503 at the LA Convention Center. If you have not managed to register but have a MAX pass please just join us at the room. We will do our best to accommodate everybody. 
Our agenda for the day will include:

1:00 1:10pm: Opening and explaining the agenda of the day Paul Chirita
1:10 2:00pm: BC Open Platform Advances Radu Cosnita
2:00 2:30pm: Earn money while you sleep: Creating recurring apps with the new BC Joe Wellborn
2:30 3:15pm: BC apps: Discover the potential of apps for a more scalable and profitable web business Mike Sallander
3:30 3:40pm: BC LiquidAdvances Cristinel Anastasoaie
3:40 4:25pm: How To Build a Liquid Library to Speed Up Development Scott Reynolds
4:25 5:10pm: Practical use of Liquid libraries Dave Haggblad
5:10 5:40pm: BC strategy for 2016 Cristinel Anastasoaie
5:40 6:00pm: Closing remarks, Q&A

Following the unconference please join us for networking and drinks on the patio at Spear Steak and Seafood House. Transportation will be provide from LACC to Spear. The mixer will start at 6:30pm.

Hope to see you all there,
The Business Catalyst team.

Webinar recording: How module_data is changing the way we develop

Diana Iliescu Friday, September 18, 2015

Thanks to those of you who attended our September's BC webinar with Michael Sallander.
In this webinar Mike Sallander revealed a few development recipes using the module_data tag. This new tag in Business Catalyst is creating a myriad of new possibilities for website development with BC. Using the simple tag interface that all BC developers have come to love, you can now make server side API calls.

If you were unable to join us live, check out the webinar recording here: How module_data is changing the way we develop.

If you have any questions or suggestions please do not hesitate to send them over to We will be happy to answer all your inquiries.

See you next time!
The Adobe Business Catalyst Team

Adobe Business Catalyst email accounts updates

Cristinel Anastasoaie Tuesday, September 15, 2015

As a provider of a complete business solution, Business Catalyst values your security and always keeps up with current standards.

In order to better protect you e-mail communication, we have made some changes to the way you can access your email inbox in browser or in an email client. As such, we have created a dedicated secure domain for email which we plan to restrict to use only SSL/TLS encryption for both incoming and outgoing communication. The new domain will be used to access your email from browser and email client as well.

While you will be able to continue using the existing email client settings until 31st March 2016, it is recommended that you instruct your customers to update their email settings as soon as possible to benefit of the enhanced security features.

The update your email client, you need to use the settings below:

  • Inbound (receive emails)
    • Inbound Server:
    • Inbound Server Type: IMAPS (993) / POP (995)
    • User Name:
    • Connection Security: SSL/TLS
    • Authentication Method: Normal Password
  • Outbound (send emails)
    • Outbound Server:
    • Outbound Server Type: SMTPS (465)
    • User Name:
    • Connection Security: SSL/TLS
    • Authentication Method: Normal Password

For more details on how to update your email client settings, follow the steps described in the Business Catalyst How to configure SSL encryption for your email client article.

You will also be required to use for accessing your mailbox using a web browser. Please note that site administrators will still be able to use the Admin Console and access their mailbox through Single Sign On as before. 


The current mailbox settings will continue to work until March 31st, 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings. Furthermore, will be automatically redirected to the from then on.

We also strongly advise you to change your email password, by logging into webmail (using and browsing to Settings -> Password. There you will be able to set a new password for accessing your mailbox.

Email updates FAQ:

  1. Has anything changed in the way I access email from within BC admin interface
    1. No. While the email inbox will be accessible through, for accessing email from the BC admin interface customers don't need to change anything as BC handles everything behind the scene.
  2. Going forward, how do I access email inbox from the browser?
    1. Customers will be able to securely access email in browser by loading instead of, which will still be accessible until 31st March 2016. Following 31st March 2016, will be redirected to
  3. How do I access my email from an email client (ex: from a mobile device)?
    1. To continue accessing your inbox in an email client, you will need to update your email settings as instructed above before 31st March 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings.

Register now to our webinar to learn how module_data is changing the way we develop

Diana Iliescu Monday, September 14, 2015

This new tag in Business Catalyst is creating a myriad of new possibilities for website development with BC. Using the simple tag interface that all BC developers have come to love, you can now make server side API calls. This has a few implications:

  • Opens up new possibilities
  • Decrease the amount of time it takes to develop
  • Reduces dependencies on javascript work-arounds
  • Can improve site performance (page speeds)

Mike Sallander will reveal a few development recipes using the module_data tag.

Pick the sessions below and register on your relevant timezone:

Tue/Wed, September 15th/16th: How module_data is changing the way we develop

To help you put your learning into practice, webinar participants will be receive a 15% discount on their next website (*15% discount coupon applies for new site upgrades on any yearly/biyearly desired plan, until the next renewal. Coupon validity: 30-Nov-2015, only available for the webinars’ attendees. The discount code will only be offered live, during the webinar session).

If you have any questions or suggestions please do not hesitate to send them over to We will be happy to answer all your inquiries.

Thank you and see you there!
The Adobe Business Catalyst Team

Business Catalyst Australian pricing updates

Magda Neagu Friday, September 11, 2015

[FINAL UPDATE] Following our announcement about consolidating our payments in USD, we have received a lot of feedback from our Australian user base, partners and customers alike. We want to let you know that we have heard your concerns, and are delaying the transition indefinitely. We are working with our Finance and Taxation teams to put in place a permanent solution, but in the mean time you can continue working with your customers and invoicing them in AUD as before. No changes will come for the foreseeable future.


[UPDATE] In order to allow partners more time to adjust to these changes we have decided to make some updates to our announcement, as follows:

  • The pricing update for new sites will begin taking effect in January 2016, instead of October 1st as previously announced
  • The coupon code available below will be valid for both monthly and yearly pricing schedules
  • The USD pricing has zero tax associated with the transaction. No GST will be applied to the customer invoice. 

We hope this will help you manage the transition better, and as always, are waiting for your feedback. The initial announcement is available below. 

Effective October 1st, 2015, we will update the Business Catalyst pricing to streamline our offering. 

As such, all new Business Catalyst sites will be charged in US dollars using the existing US prices published on the Business Catalyst Pricing page. The  AU pricing schedule will no longer be available for AU partners when upgrading new sites. All prices for Australian partners are tax inclusive.

The above change only applies to new sites, which will be upgraded starting with October 1st, 2015. Existing paid sites will not be impacted by the change. 

We know that the selling cycle for a site can be quite extensive, and that some of you may have ongoing projects that have already been quoted and agreed upon with the customer. To mitigate the change, for sites currently under development,  we are offering all AU partners a 25% off discount code for all pricing plans. This discount is available from October 1st for a duration of 5 months, helping you close any ongoing project at the quoted price or a bit below your quoted price, depending on the plan you choose.  

The benefit from the 25% discount, please enter the BCPRUS code in the Promotional Code field when upgrading a site. Please note that this coupon is only available for Australian partners on the creation of a new site on BC. Conditions do apply as listed below:

  • Discount code is valid for 5 months, starting with October 1st 2015 until February 28th, 2016
  • Discount code is only available to Australian Partners
  • Discount code is only applicable to all pricing plans
  • Discount code is only applicable when upgrading a Trial site
  • It's applicable on an unlimited number of sites
  • The discount applies for 24 months after the site is pushed live, after which the invoice returns to the regular price
UPDATE: Please read here a detailed FAQ that tries to answer all the questions you might have. If there are still issues that concern you do not hesitate to contact us through our support channels. 

Episode 49 of the BC Podcast – Debra Scarpa

Scott Reynolds Thursday, September 03, 2015

In this month’s interview Debra Scarpa from Design By Friday shares her experiences as a designer and business owner for 27 years.

Tune in for Episode 49 of the Business Catalyst podcast!

Listen to this month’s podcast:
Simply click the play button below to stream the podcast via your browser.


Alternatively, you can download the podcast in .mp3 format for offline listening.

In this episode:

  • Michael Sallander announces the BC App of the Month.
  • Debra talks about how she started her web business.
  • Questions & answers on how to run a successful agency.

This month I interviewed Debra Scarpa, the owner of Design By Friday - a full service online and offline marketing agency. Debra has been in business for 27 years and has so much to share. During her interview Debra gives lots of specific examples of her successful strategies, including her recent niche marketing campaign. In the last nine months Debra has:

  • Launched a new business targeting solar companies in the United States. "Solar Energy Marketing"
  • Joined a Solar association
  • Partnered with several other businesses that are also selling to solar companies
  • Attended several events, including one with 18,000 attendees
  • Been asked to be a preferred vendor
  • Been invited to speak at a Solar event in Portland
  • Scheduled educational webinars

Debra explains in detail how her company operates. To learn more, listen to the entire interview.

Scott B Reynolds - Thrise

Resources mentioned in podcast:

App of the month: Zip Uploader

Diana Iliescu Wednesday, September 02, 2015

Great news for developers and users who upload often a lot of files to the Adobe BC site or upload a complex file structure, and especially for users who use different devices with different operating systems: Zip Uploader is now available in the BC App Store.

You don’t need to use the FTP client anymore, since you can just drag-n-drop or choose local zip-files to upload to the BC admin. Zip Uploader will make the uploading process quick, easy and clear. Our testing shows that the uploading process becomes in average 4x quicker than by using FTP.

Main benefits of the Zip Uploader app

  • Easy to install
  • FTP is not required
  • Clear interface and quick upload for simple or complex file structure
  • Platform independence: you can use it on Mac, Windows, Linux, Android, iOS etc.
  • Tiny price

Buy any one-time admin app and receive a discount code for the value of the app towards the purchase of a new Business Catalyst hosting plan.

About the developer

The7bits is a digital agency providing different web-apps from small solutions to complex e-commerce platforms. They have over 9 years of experience developing web design and API services using wide technology stack: HTML, CSS, Javascript, Python, Django, Backbone, Adobe BC.
For BC they provide project integration, including third party services. The7bits works to add more flexible functionality to the BC platform, increase efficiency for users and achieve the main goals of each project.

Which is the best chat service suitable for BC sites?

Roxana Moldovan Tuesday, August 25, 2015

This article is brought to you by Oleksiy Gorin.

Even if we have already chosen a type of live chat service for our site, we spent some time in order to see if there is a better option, therefore we tested three of them. We registered for all three, implemented the code on the site and eventually found a lot of differences. So we hope this information will be useful for other BC customers.

We selected only the services that are already integrated with Adobe BC:

There are no outstanding differences when it comes to design settings. You can customize colours and background to match the looks of your site. You can place your company logo and operator’s avatar and set your own greetings. 

All of them support department separation, chat rating, chat history, knowledge base features, file transfer, some reports, transfer chats between agents and departments, proactive features, desktop and mobile agent apps, browser based agent. Most differences are under the hood. Here are the most important and interesting ones, from our point of view:

Triggered events by CRM data
This feature automatically creates actions based on specific criteria. It’s a great way to target high value leads. Usually all such services have proactive features based on internal conditions like: visited pages, country and city of visitor, the number of visits. But the most interesting things come from CRM: name, email and phone, birthday, orders quantity, industry, website etc. Of course, it is possible only for authorized users of the site.

  • Live Chat - Full support of CRM fields, possible to set actions based on specific values. It's enough just to pass it from CRM to dashboard
  • Zopim Chat - Supports tags, which could be CRM values, it's possible to set actions by tag’s values. It's enough just to pass it from CRM to dashboard
  • JivoChat - Only one aggregated CRM field is enabled, where you are supposed to write a text with all the details. The information is not structured, making it impossible to set proactive events for that.

Visitor’s information before beginning to chat 
We refer to visitor’s real time CRM data in the monitoring list, such as name, email, website, industry, status, number of orders etc. So it can be possible to send him promo messages manually.

  • Live Chat - Displays information for all the users in the list

  • Zopim Chat - Displays information for all the users in the list

  • JivoChat - Makes it possible to see user’s information only after chat started

Third services integration
We have in mind the apps available for use with Chat service ranging from CRMs and e-commerce platforms to help desk software, social media integration and custom solutions

  • Live Chat - Great list of apps including Dropbox, Facebook, Google AdWords, Google Analytics, Google Tag Manager, MailChimp, Shopify, Zendesk, Adobe BC, etc
  • Zopim Chat - Zendesk integration always included (as Zopim is a Zendesk company). Not so large list of integrated apps, including Salesforce, Jira, Shopify, SugarCRM, Adobe BC. Please note, it supports only one third-party integration for each plan
  • JivoChat - No integration list, but it already has integration with Adobe BC

Rest API integration support 
Representational state transfer (REST) - allows you to build your own custom integration and apps, export chat, agent and visitor data into third party systems.

Visitors can call the agent with just one click right from the website. Voice is transmitted over the Internet so the call is free for both parties

Typing insights
Agents can see the chat messages that visitors are typing in real time, which means the agent can begin typing his answer ahead of time, thus the response speed significantly increases.

  • Live Chat -  not supported
  • Zopim Chat -  not supported
  • JivoChat - Included for all paid plans

Automatic translation on-the-fly
Multilingual real time conversation with automatic detection and translation into whichever language you want.

  • Live Chat - supported
  • Zopim Chat - supported
  • JivoChat - not supported

All these services appear somehow equal, but are actually so different. Of course, the optimal choice will differ from one project to another and you will have to take into consideration which feature is more important to you than others in every specific situation.

Here's a summary of all the above-mentioned differences:


Live Chat



 Triggered events by CRM data


 Visitor’s information before chat started


 Third services integration

 a lot

not so many 


 Rest API integration support






 Typing insights


 Automatic translation on-the-fly


About the author

Oleksiy Gorin is the CEO and Co-founder of The7bits Ukraine, CEO and Co-founder of Aqua-webstudio Ltd Ukraine and CEO and Co-founder of Crane-Locator B.V. Netherland

For more information about his portfolio, please visit:

New Partnership Gives Users 40,000+ BC Web Designs

Magda Neagu Wednesday, August 19, 2015

We’re excited to announce that Adobe’s Business Catalyst has been added to Crayon, the marketing design search engine.

Using Crayon, you can now access over 40,000 existing web designs built on Business Catalyst to get inspired and great ideas about what to build next. Designers and Marketers can use Crayon to filter designs by desktop or mobile, select from 35+ page types, 40+ industries and organize all of their favorite designs in one place

For Project Managers, Crayon is great for collaborating on new design projects (called Collections) with your team and/or clients. In addition, users can record and save comments for efficient communication between team members. 

The best part about our partnership with Crayon is that it’s 100% free for the Business Catalyst community. Give Crayon a try today for free and access over 40,000 designs using Business Catalyst!