Episode 48 of the BC Podcast – Neil Eisenberg

- Tuesday, August 04, 2015

In this month’s interview Neil Eisenberg from Design Intervention Studio talks about the changes in web design and gives lots of valuable business insight.

Tune in for Episode 48 of the Business Catalyst podcast!

Listen to this month’s podcast:
Simply click the play button below to stream the podcast via your browser.

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Alternatively, you can download the podcast in .mp3 format for offline listening.

In this episode:

  • Michael Sallander announces the BC App of the Month.
  • Neil talks about the changes in websites over the years.
  • Neil explains the difference between a web designer and someone who owns a web design business.

Neil Eisenberg talks about the changes in web design and gives lots of valuable business insight, but my biggest take away is his explanation of the difference between a web designer and someone who owns a web design business.

During the interview Neil discusses how someone who builds websites, but doesn’t keep the relationship going doesn’t have a web design business.

“The business has no value if it has no customers.”

It’s the life-time value of the customer that matters. Having even ten or twenty clients working with you, creates a lot of value. A customer isn’t someone who you did business with once. As Neil says, “A customer is someone who has a long-time relationship with you.”

To learn more, listen to the entire interview.

Scott B Reynolds - Thrise

Resources mentioned in podcast:

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