Scheduled system maintenance on AU datacenter - August 3rd 2014

Cristinel Anastasoaie - Thursday, July 31, 2014

To ensure the highest levels of performance we will be updating file servers located in our Australia data center. To minimize the customer impact, the update is scheduled at the most convenient hours for the region and will take up to one hour to complete. During the maintenance procedure, publish from Muse, sFTP,  and File Uploads will experience a 30 minutes downtime. Additionally, the site indexing services will not run for approximately 10 hours starting 8 hours before the update window. The website front-ends will not be impacted by the maintenance.

Maintenance schedule:

  • Start date and time: Sunday, August 3rd, 00:00 AM AEST (check datacenter times)
  • Duration: We are targeting a 30 minutes maintenance window

Customer impact:

  • Muse Publish, sFTP, File Uploads, Site replication and some admin section will experience service interruptions
  • Updated site indexes will be available at 2:30 AM AEST

For up to date information about system status, check the Business Catalyst System Status page. We apologize for any inconvenience caused by these service interruptions. Please make sure that your customers and team members are made aware of these important updates.

Thank you for your understanding and support,

The Adobe Business Catalyst Team